59 episodes

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

Tell Me Something Good About Retail Bob Phibbs, The Retail Doc

    • Careers

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

    Paco Underhill on the Science of Age When it Comes to Retail [Episode 316]

    Paco Underhill on the Science of Age When it Comes to Retail [Episode 316]

    A person’s dominant hand and age can affect the way they purchase.

    • 33 min
    Joe and John Gaither on Differentiating Your Product [Episode 315]

    Joe and John Gaither on Differentiating Your Product [Episode 315]

    Let the product speak for itself by letting retailers and consumers sample the benefits, rather than just tell them about it.

    • 27 min
    Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]

    Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]

    Customers teach us lessons everyday, and ways to better the brand for longevity.

    • 39 min
    Emmanuel Probst on How to Succeed in a Saturated Market [Episode 313]

    Emmanuel Probst on How to Succeed in a Saturated Market [Episode 313]

    People don't need to leave their home anymore. We need to give them a much stronger reason to come to the store.

    • 25 min
    Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]

    Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]

    This episode is devoted to avoiding and fixing retail crisis. Learn how to deal with a retail crisis that can change your brand forever on this episode of Tell Me Something Good About Retail.  -----Key LinksMelissa Agnes LinkedIn ProfileCrisis ReadyField Agent: https://www.fieldagent.net/Define an Issue vs a CrisisWill it have a negative impact on your brand? Determine What You’re Most Vulnerable ToYou can’t predict every crisis, but you can catch most of them.  Understand Your StakeholdersThe best way to attack a crisis is at an understanding angle. -----More details at: https://www.retaildoc.com/podcast/312melissa-agnes-on-managing-retail-crisis-in-a-digital-age Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

    • 32 min
    Rick West on Eliminating Shopper Recall [Episode 311]

    Rick West on Eliminating Shopper Recall [Episode 311]

    Shopper insights from those who actually shop in your store is most beneficial for growing your business.

    • 25 min

Top Podcasts In Careers

Listeners Also Subscribed To