111 episodes

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. It wasn’t long ago that I lived in your shoes navigating the daily challenges of managing a dental practice with the hopes and dreams of having a productive schedule, money in the bank, and getting home on time to my sweet daughter. After 25 years working in the dental practice and 17 years as a certified Dentrix trainer, I found my life’s work helping dental teams 1:1 optimizing their systems and software. If you are looking to create the thriving dental practice you have always dreamed of and empower your high performing dental team, you are in the right place. Let’s get started!

The High Performing Dental Team Dayna Johnson

    • Education

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. It wasn’t long ago that I lived in your shoes navigating the daily challenges of managing a dental practice with the hopes and dreams of having a productive schedule, money in the bank, and getting home on time to my sweet daughter. After 25 years working in the dental practice and 17 years as a certified Dentrix trainer, I found my life’s work helping dental teams 1:1 optimizing their systems and software. If you are looking to create the thriving dental practice you have always dreamed of and empower your high performing dental team, you are in the right place. Let’s get started!

    #110 Fill Your Doctors Schedule with the Dentrix Treatment Manager

    #110 Fill Your Doctors Schedule with the Dentrix Treatment Manager

    Dayna deep dives into the Dentrix Treatment Manager Report, which is a powerful tool for filling the doctor's schedule and following up with patients who have unscheduled treatment. She explains how to generate the report, filter it by date and procedure codes, and customize the columns. Dayna also provides tips on making contacts with patients, checking for financial arrangements, and using the office journal for notes and reminders. The treatment manager report is a gold mine for enhancing case acceptance and increasing practice revenue.

    Takeaways:

    👉The treatment manager report is a powerful tool for filling the doctor's schedule and following up with patients who have unscheduled treatment.
    👉Filter the report by date and procedure codes to narrow down the list of patients.
    👉Use the office journal for making contact notes and setting reminders.
    👉The treatment manager report is a gold mine for enhancing case acceptance and increasing practice revenue.

    Book a call with Dayna and discuss a training and coaching program for your team: novonee.com

    • 18 min
    #109 Eliminate Insurance Eligibility & Benefit Calls - interview with Stratus

    #109 Eliminate Insurance Eligibility & Benefit Calls - interview with Stratus

    In this episode, Dayna interviews Ethan Ellsworth and Cairo Murphy, the co-founders of Stratus, a dental technology company. They discuss how AI can streamline dental practice workflows, particularly in insurance verification and claims processing. Ethan and Cairo share their background in dentistry and how their personal experiences led them to develop Stratus. They address common concerns and misconceptions about AI and explain how their AI bot works to fill out insurance forms. They also discuss the Dentrix integration and future plans for expanding into other areas of dental practice management.

    Takeaways:

    👉 AI can greatly improve workflow efficiency in dental practices, particularly in insurance verification and claims processing.
    👉 Stratus offers an AI bot that can fill out insurance forms, saving time and reducing errors.
    👉 The Dentrix integration allows for automatic patient data retrieval and verification.
    👉 Using AI technology can free up time for dental team members to focus on more important tasks, such as patient care and revenue generation.

    Book a free demo here: https://www.usestratus.com/novonee
    Book a call with Dayna: novonee.com

    Rate, Review our podcast today ⭐⭐⭐⭐⭐

    • 26 min
    #108 Deep Dive into Dentrix Continuing Care List

    #108 Deep Dive into Dentrix Continuing Care List

    This conversation dives deeper into the topic of keeping your schedule full by discussing the continuing care list. Dayna explains the importance of the unscheduled list and how to remove patients from it if they haven't responded after three contacts. Dayna then introduces the concept of the continuing care list and discusses two types of lists within Dentrix software. The conversation emphasizes the need to run these lists within the practice management software to avoid issues with third-party automated systems. She also provides tips on reaching out to overdue patients and managing the continuing care system effectively.

    Takeaways:

    👉The unscheduled list is a valuable resource for keeping your schedule full and ensuring patients don't fall through the cracks.
    👉Patients who haven't responded after three contacts should be removed from the unscheduled list.
    👉The continuing care list in Dentrix software is essential for managing overdue patients and avoiding issues with third-party automated systems.
    👉Running custom views and generating custom lists can help streamline the process of reaching out to overdue patients.
    👉The continuing care system is the lifeblood of a dental practice and should be managed effectively to prevent patients from being missed.

    Book a call with Dayna at novonee.com

    Please rate, review and share this episode with your colleagues to help these tips get out to more dental teams.

    • 20 min
    #107 Three Reasons Your Perio % Might Be Low

    #107 Three Reasons Your Perio % Might Be Low

    Dayna Johnson discusses the importance of tracking and improving the perio percentage in dental practices. She emphasizes the need for proper diagnostics and coding to accurately diagnose and treat periodontal disease. Dayna provides tips on how to calculate the perio percentage using your Dentrix software and suggests reaching out to local periodontists or hygiene coaches for further guidance.

    Takeaways:

    >Tracking the perio percentage is crucial for dental practices to ensure proper diagnosis and treatment of periodontal disease.
    >Proper diagnostics, including perio charting and x-rays, are essential for accurate diagnosis.
    >Coding procedures correctly is important to avoid insurance fraud and protect the doctor's license.
    >Reach out to local periodontists or hygiene coaches for guidance and training on diagnosing and treating periodontal disease.

    Book a free discovery call with Dayna if you want to learn more about optimizing your systems and software: novonee.com

    Perio calculator tool: https://www.inspiredhygiene.com/periotool/

    Rate, Review and Share this podcast so our message gets out to more people.

    • 18 min
    #106 Interview With Katrina Sanders, RDH on communication with perio

    #106 Interview With Katrina Sanders, RDH on communication with perio

    Host Dayna Johnson interviews Katrina Sanders, RDH, also known as The DentalWINEgenist, about improving the perio percentage in dental practices. They discuss the challenges of diagnosing and treating periodontal disease, the importance of comprehensive charting, and the need for effective communication with patients. Katrina emphasizes the use of patient-centric language and motivational interviewing techniques to educate and engage patients in their oral health. She also encourages dental teams to embrace data analysis and continuous improvement to enhance their perio treatment outcomes.

    Takeaways:

    > Periodontal disease is on the rise, and dental practices need to be prepared to diagnose and treat it effectively.
    > Comprehensive charting is essential for capturing an accurate diagnosis and treatment plan for periodontal disease.
    > Using patient-centric language and motivational interviewing techniques can help engage patients in their oral health and improve treatment acceptance.
    > Analyzing data and continuously improving perio treatment outcomes is crucial for dental teams.
    > Effective communication and education are key to helping patients understand the importance of treating periodontal disease.

    Katrina on Instagram: @thedentalwinegenist

    Katrina Sanders bio:
    As a dental professional with a drive and passion for the advancement of preventive care within the community, Katrina Sanders, RDH, BSDH, M.Ed., RF believes it is the responsibility of dental education to produce competent, skilled and empathetic providers who possess the psychomotor and affective skills required to meet the growing demands of the dental industry.

    Subscribe to this podcast: https://membership.novonee.com/podcast_subscribe

    Please rate, review and share our podcast!

    • 25 min
    #105 Deep Dive Into Dentrix Unscheduled List

    #105 Deep Dive Into Dentrix Unscheduled List

    Dayna discusses the importance of the Dentrix Unscheduled List in dental practices for following up with unscheduled patients keeping your schedule full. and provides tips on how to effectively manage it. She emphasizes the need to keep the pin board clean and use the unscheduled list as a holding bucket for appointments that need follow-up.

    Dayna also shares her rules for the unscheduled list, including a three-month limit for patients to sit on the list. She encourages regular follow-up with patients and suggests using the office journal to keep track of contact notes.

    Overall, Dayna highlights the unscheduled list as a valuable resource for maintaining a full and productive schedule.

    Access to exclusive content: https://membership.novonee.com/membership-offers

    Rate . . . Review . . . Share this podcast episode so we can reach more people!

    • 17 min

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