Bringing you cutting edge insights from the world of technology.Join us to hear thought leaders explore the ever evolving world of technology and telecoms to keep your industry knowledge up to the minute. This is the Spearline podcast. Hosted by Josh O'Farrell and produced by Kees Hendrickx. Recorded in-house at Spearline
Spearline Podcast Ep 19 - Proactively managing your customer experience with Stamatios Papadatos
Proactively managing your customer experience with Stamatios Papadatos from ATOS.
Spearline Podcast Ep. 18 - Telecoms - Then and now with Ola Budak
Telecoms - then and now. Looking to the future by looking back and the testRTC acquisition by Spearline
In this episode of the Spearline Podcast, Mike and Kees speak with Technical Solutions Architect Ola Budak.
Spearline Podcast Ep. 17 - Talking fraud on telecoms networks with Andy Gent of Revector
In this episode Josh and Kees are delighted to be joined by Andy Gent, CEO of Revector.
Andy has been in the telecoms industry for over 20 years and set up Revector to combat SIM Box fraud against mobile network operators in 2001.
We delve into the world of grey routes, telecoms fraud and much more.
Enjoy the episode and remember to subscribe wherever you listen to your podcasts.
Spearline Podcast Ep. 16 - Are audio quality issues keeping you in the dark with Dan Hayes
In this episode of the Spearline Podcast, Josh & Kees speak with Spearline Chief Customer Engagement Officer Dan Hayes.
They discussed the issues customers face, the impact it can have on the customer experience, and what Spearline can do to help our customers. Dan also provided insights about his role, his experiences in the telecoms sector, and how telecommunications has developed and adapted over the past year.
Tune in now to catch up with all the latest Spearline news and developments!
Be sure to subscribe for future episodes of the Spearline podcast and visit www.spearline.com for even more content!
Spearline Podcast Ep. 15 - Global Call Forwarding's programmed approach to quality
In this episode, Josh & Kees speak with Global Call Forwarding’s Luke Geynor & Alain Rodriguez. We talk about using unconventional methods to test their numbers, how they solved this issue, the future of voice and lots more.
Spearline Podcast Ep. 14 - How important is audio for virtual events and conferences?
In the latest episode of the Spearline Podcast, Josh and Kees are joined by Spearline Enterprise Sales Manager, Emmanuelle O’Donovan.We discussed the vital role audio plays in managing virtual events and conferences online. Emmanuelle also shared the...