14 episodes

After so many years helping freelancers stay in business, I’m no stranger to the kinds of problems you face. But freelancing doesn’t mean having to face these problems alone. A lot of the time there is help available. I’d like to share these stories with you so you can be a confident freelancer.

Unsure? Insure! Ashley Baxter

    • Careers

After so many years helping freelancers stay in business, I’m no stranger to the kinds of problems you face. But freelancing doesn’t mean having to face these problems alone. A lot of the time there is help available. I’d like to share these stories with you so you can be a confident freelancer.

    Refunding clients

    Refunding clients

    If a client isn't happy with the work you've done they might ask for a refund. In this episode we talk about how to handle this situation, fighting the temptation to do extra work for free and if your insurance can help when a client asks for reimbursement. The information in this podcast is for general guidance and is not legal advice.

    • 8 min
    Red flag client threatening to claim damages

    Red flag client threatening to claim damages

    Some clients exhibit red flags right from the start, yet sometimes we ignore our gut instinct and still work with them. In this true story a developer ignored the red flags and found themselves in trouble. We’ll talk about preventive measures, what the developer’s options are and the role insurance would play in this situation… if they had been insured. The information in this podcast is for general guidance and is not legal advice.

    • 14 min
    Behind the scenes of a professional indemnity claim

    Behind the scenes of a professional indemnity claim

    Professional indemnity claims tend to be complex on many levels. You're feeling stressed, lawyers get involved, client negotiations take place… There's a lot going on, so I provide insight into the claims process by looking at the behind the scenes of a real claim. The information in this podcast is for general guidance and is not legal advice.

    • 8 min
    Business contents vs home contents insurance

    Business contents vs home contents insurance

    When making a claim on your house insurance one of the questions you'll be asked is, “Do you use this for business or personal?”. Home contents policies exclude business equipment by default so your claim might not get paid. In this episode we look at the difference between business contents insurance and home contents insurance. The information in this podcast is for general guidance and is not legal advice.

    • 6 min
    The lowdown on IR35 insurance

    The lowdown on IR35 insurance

    There's been a spike of interest in IR35 insurance because of the off-payroll working rules that will affect freelancers who operate under a Limited company. In this episode we'll look at what IR35 insurance is, how it can help and how much it costs. The information in this podcast is for general guidance and is not legal advice.

    • 5 min
    Dos and don'ts when a project goes wrong

    Dos and don'ts when a project goes wrong

    At some point in your freelance career you’ll experience a project that doesn’t go to plan. It doesn’t matter who or what is to blame, or what the specifics are, some projects just don’t run smoothly. Whatever's happened, you might have an angry client on your case now. Let’s look at the do’s and don’ts when a project goes wrong. The information in this podcast is for general guidance and is not legal advice.

    • 7 min

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