Cassandra Loh on the company culture behind Intellect driving mental healthcare access globally | Call 170

What kind of organization and culture does it take to foster the growth of a business driving mental health care access globally? 

Our conversation continues with Intellect VP of Partnerships & Solutions Cassandra Loh. This episode we delve deeper into the inner workings of Intellect’s organization and how that has impacted her role driving global growth of the company. How do they marry the B2C and B2B2C features of the business? How do they ensure strategic partnerships are long-term? How does the partnerships team align with product, clinical, operations teams? 

How has she evolved as a leader in Intellect and what has she learned from working alongside leaders like CEO and co-founder Theo as well as CEOs of their partner organizations? 

Missed part one of the conversation? Watch the episode here.

Timestamps

(00:00) Have you watched part 1?

(00:10) Highlights;

(01:44) Driving global growth through Intellect’s unique approach to its B2C and B2B2C features;

(08:19) Partnerships for the long-term;

(10:17) Keeping a global company agile;

(12:15) Cass’s Make or Break Moment at Intellect;

(16:10) The psychology of working at mental health startup;

(18:48) Rapid Fire Round;

About our guest

Trained academically in communications, with a strong interest and solid experience in Healthcare and Wellness, Cassandra Loh is an advocate of demystifying healthcare and making healthcare accessible for all. She has been working in the healthcare and wellness space for the last decade. 

As the VP of Partnerships & Solutions at Intellect, she builds and maintains Intellect’s strategic and distribution partnerships regionally, builds Intellect’s regional expansion markets’ growth strategy, oversees Intellect’s consulting and solutioning arm, and oversees Intellect’s chain of clinics. She was Health and Wellness Lead at Cigna Singapore, and before that Manager of Innovation and Growth at Parkway Pantai Limited, under IHH Healthcare. 

She received her Bachelors’ in Communication from the University of Buffalo, her Master’s in Communications Management from Singapore Management University, and her postgraduate diploma in Counseling Psychology from the College of Allied Educators. 

The content of this podcast is for informational purposes only, should not be taken as legal, tax, or business advice or be used to evaluate any investment or security, and is not directed at any investors or potential investors in any ⁠⁠⁠⁠⁠⁠Insignia Ventures⁠⁠⁠⁠⁠⁠ fund. Any and all opinions shared in this episode are solely personal thoughts and reflections of the guest and the host.