How to build (and rebuild) trust | Frances Frei TED Business

Trust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus host Modupe Akinola explains how to apply those principles of trust with Black colleagues and others in the minority.