Becker’s Healthcare Podcast Becker's Healthcare

This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health Tune in to hear them discuss actionable strategies to translate the hospitality mindset into fostering genuine connections with patients and implement service standards that enhance the patient experience.This episode is sponsored by NRC Health (https://nrchealth.com/).

In this episode, Kristi Crowe, President of Ambulatory Healthcare Innovations, LLC shares insights into AHI, ambulatory care trends she is keeping an eye on today, what she is currently focusing on in her role, and more.

In this episode, Dr. John Deeken, President at Inova Schar Cancer Institute shares insights into his background, what trends & issues in healthcare he is keeping a close eye on, what traits the most effective healthcare leaders will need to be successful in the coming years, and more.

In this episode, Scott Becker highlights top healthcare news stories for the day.

In this episode, Ed Jimenez, President and CEO at University Hospital NJ shares insights into his background, the biggest issues he is following in healthcare today, how he & his team are planning for future financial stability at the organization, and more.

In this episode we're joined by Rob Allen, president and Chief Executive Officer of Intermountain Health, and Mohan Giridharadas, founder and Chief Executive Officer of LeanTaaS, on achieving excellence in hospital operations.This episode in sponsored by LeanTaaS (https://leantaas.com/).