45 min
CX Strategies that Transform Businesses with Suraj Shetty Humans of CX
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- Management
Suraj Shetty, Head of Customer Experience and Learning & Development at both Kissht and Ring, joins us to discuss how brands should respond to customer outrage on social media; how working in CX can sometimes affect mental health, and the best ways to respond to it; and how remote working changed the CX landscape forever.
Suraj Shetty, Head of Customer Experience and Learning & Development at both Kissht and Ring, joins us to discuss how brands should respond to customer outrage on social media; how working in CX can sometimes affect mental health, and the best ways to respond to it; and how remote working changed the CX landscape forever.
45 min