Daybreak The Ken

A couple months ago, Xiaomi released a new product – the SU7. This wasn’t a smartphone, or any other gadget that you would have otherwise associated with the Chinese company. The SU7 is actually Xiaomi’s first-ever Electric Vehicle. 

Now, this is a major milestone for Xiaomi. It has become the first smartphone maker to successfully launch an EV. Funnily enough, this is something that many smartphone makers  and technology companies – from Apple to Samsung – have tried to do but failed at. Until now. 

But what do smartphone makers have to do with EVs?
Tune in to find out.
Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
By the way, have you listened to The Ken's early careers podcast, The First Two Years? In the latest episode, the show's host Akshaya Chandrasekaran talks about how to navigate work friendships. You can check it out here. 

Indians have really been warming up to credit cards lately. More than a 100 million credit cards are in circulation in India as of now. And this rise has a lot to do with the benefits customers get: cash back deals and reward points that you can collect and redeem for anything from flight tickets to stays at fancy resorts.
But between the two, cashbacks are a more straightforward method of making the most of your credit card. Availing reward points, on the other hand, requires a combination of skill and patience. 
And between the two, there’s one that banks actually don’t like.
Tune in to find out.
Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

In this week's Daybreak Special episode, hosts Snigdha Sharma and Rahel Philipose speak to The Ken's Shivani Verma about her investigation into Pharmeasy's dubious business practices.
The once IPO-bound company is under the scanner for its 'unethical' ways of upselling alternative medicines and supplements. Everyone – from Pharmeasy's own pharmacists, to the doctors who call behalf of the company to validate a customer's prescription – are under pressure to sell these supplements.
The saga began with Pharmeasy’s 2021  acquisition of Bengaluru-based e-pharmacy Medlife, where former executives noted a similar trend of upselling alternatives and supplements.  This comes amid ballooning losses and immense pressure from investors to show profitability.
So what's the deal? Why is Pharmeasy going down this route?
Tune in to find out.
Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
P.S. Daybreak episodes drop daily now :)

Thanks to Swiggy and Blinkit, it’s gotten to a point where getting everything – from your groceries to a literal water cooler – delivered to your doorstep within minutes has become pretty routine. Something we expect. 

But there is so much going on behind the scenes to make that delivery possible. Like one executive told The Ken, it’s a combination of solid logistics and precise inventory management.

Pulling that off with just groceries that you can easily throw into a carrier and strap on to a bike is one thing. But then you go and add things like water coolers, mixer grinders, even iPhones to the mix. It sounds like a logistical nightmare. 

But it’s a nightmare that quick commerce apps like Blinkit, Swiggy Instamart and Zepto have dived headfirst into. They are becoming everything stores, almost like ‘mini Amazons’. And with that, the very nature of quick commerce is changing. 

If you were flying sometime last month, you may have noticed, staff from Digiyatra, the contactless, biometric entry system at airports, were repeating the same thing over and over again to passengers at the entrance: “The old app is discontinued, please download the new app.” Passengers were only given this information at the airport. None of them received any notifications or SMSes.

Apart from inconveniencing passengers, this also sent  alarm bells ringing among some of them. Because, think about it. Usually you're asked to update an app, not delete it and download a new one, right?

Anyway, most attributed it to some kind of a tech upgrade, which was also what Digiyatra Foundation (DYF), the company that runs the app said. Apparently, it was a part of their plan to expand to a larger user base.

But you know what? That’s not the real reason. Behind it all, is a scam.
Tune in.
Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
P.S. Daybreak episodes drop daily now :)

No other payment aggregator has been able to pull off what Phonepe has in less than a year. 

Its nearly 50 per cent market share is obviously a huge draw for new merchants. And in the last couple years, its been able to onboard some pretty big names like Bharti Airtel and IRCTC. 

But the bigger the client, the more ruthless their demands. At the end of the day, they are only loyal to the aggregator that promises them the lowest prices and highest success rates. 

So how does PhonePe make sure that it stays on top? And where does that leave everyone else? 
Tune in.
Correction: The host mistakenly referred to NPCI as NCPI towards the end of this episode. We apologise for the error.
Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
P.S. Daybreak episodes drop daily now :)