The Dentalpreneur Podcast w/ Dr. Mark Costes Mark Costes

On today’s episode, we have an invigorating discussion led by Dr. Mark Costes at a TPL event, where he navigates the crucial elements of building a robust practice culture and becoming an effective leader. Mark shares his strategic insights on open communication, the financial impact of staff turnover, and the essential roles of a leader in a thriving dental practice. Learn how to turn subjective leadership concepts into actionable strategies with the aim to foster a supportive and efficient workplace.
Mark emphasizes the importance of core values, such as open and honest communication, in negotiating HR challenges and maintaining a productive work environment. Insights into the high cost of staff turnover and strategies to mitigate these expenses through cultural improvements and effective leadership. The introduction of a turnover costs formula, revealing the substantial financial savings achievable by retaining employees. Mark delves into the nuances of building a strong practice culture and how it relates to leadership skills and organizational success. Practical advice on confronting and resolving toxic behaviors within the team to protect and nurture the practice as a whole. The concept of "living, breathing organisms" as an analogy for dental practices, highlighting the need for proactive management and the removal of toxicity to maintain health. The roles of a leader are laid out, focusing on defining visions, setting clear expectations, monitoring results, and fostering team member growth. Introduction of the DSI Leadership Assessment as a tool to turn the subjective idea of leadership into objective measures. Strategies for conducting effective meetings, utilizing the PETA (Presence, Intention, Time, Agenda) model to ensure focus and productivity. A look at the weekly growth meeting, where teams align on wildly important goals (WIGs) to ensure everyone is contributing to the practice's direction. Mark stresses the significance of regular performance reviews and setting a positive tone for meetings through recognition and shared objectives. EPISODE RESOURCES
https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we bring you insights from a 2019 mastermind session with Mark, as he unpacks the essence of leadership, self-discipline, and strategic goal setting. Anchored by a powerful quote from Dr. John Maxwell, Mark delves into the significance of leading oneself as the cornerstone of success in every facet of life. Listeners will gain an understanding of the importance of baselines, the Four Futures framework, and the continuous evolution necessary for personal and professional fulfillment.
Show Notes:
Mark kicks off with Dr. John Maxwell's wisdom on the pivotal role of leadership skills in achieving success and fulfillment. The theme revolves around leadership, self-discipline, and the art of execution, alongside the reasons behind procrastination and hitting ceilings of complexity. The criticality of baselines in goal setting, especially across the Four Futures: mindfulness, meaning, muscle, and money, is emphasized. A personal story highlights the necessity of difficult decisions in leadership for the health of an organization, touching upon loyalty and cultural assessment. An introduction to the Master Assessment Scorecard for personal development and business progress. Insights on recalibrating baselines, the evolution of belt classification in a dental practice, and managing fluctuating cultural assessment scores. A deep dive into maintaining awareness across all life quadrants, adjusting focus as needed without losing sight of overall progress. The conversation concludes with the call to continually develop leadership and self-discipline for growth across all Four Futures. Reflect on your own leadership journey and consider where you can tighten your self-discipline. Are your goals clearly outlined with actionable baselines? Remember, the journey to mastery is continuous, and recalibration is a part of the process. Share your thoughts and progress with us, and join the conversation as we explore how to lead a balanced, successful life.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we hop into the second part of this series, where Dr. Jason Tanoory gets into the nitty-gritty of effective communication and scheduling. Learn how routers and open dental chart notes can transform your practice's appointment setup. Discover the benefits of customized scheduling templates and the importance of adhering to daily appointment limits. Dr. Tanoory wraps up with sage advice on leadership, accountability, and the impactful consequences of scheduling decisions in dental practice management.
Key Points Discussed:
Enhancing patient satisfaction through clear communication and expectation management Structured scheduling systems for streamlined appointment organization Tailoring scheduling templates to individual doctors' needs for increased efficiency Implementing firm guidelines to maintain a stress-free, efficient practice environment Leadership's role in enforcing scheduling discipline and coaching teams for optimal performance Implement the valuable tips shared by Dr. Tanoory in your practice and witness the change in your team's dynamics and productivity. Remember to leave us a review and share your scheduling success stories inspired by this episode!
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we hop into the first part of a two-part series where Dr. Jason Tanoory delves into the art of balancing a bustling dental practice with personal life. With a focus on maintaining a high-performance team, Dr. Tanoory shares how maintaining personal interests, such as his passion for cold plunges, contributes to a well-rounded life. Listen in for strategies on efficient practice scheduling that optimizes productivity without sacrificing the human touch necessary for professional and personal growth.
Key Points Discussed:
Dr. Tanoory's journey to success in operating multiple dental practices Work-life balance: integrating personal hobbies like cold plunges Efficient scheduling techniques to maximize dental practice productivity The importance of generosity in fostering both professional and personal development Stay tuned for the second part of this series for more on structuring your practice's schedule for success, and don't forget to subscribe to our podcast for more insightful discussions with leaders in dentistry.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we revisit a 2019 mastermind session with Mark at the helm, discussing profound strategies for personal and professional growth. This session, packed with actionable advice, focuses on achieving balance across four critical areas of life: mindfulness, meaning, muscle, and money.
Mindfulness Mastery: Explore techniques for enhancing your mental clarity and focus, including journaling, meditation, and creating a gratitude practice. Discover why these practices are essential for starting your day with purpose and intention. Physical and Space Decluttering: Learn the importance of organizing your physical and digital spaces to improve mental well-being and productivity. Mark discusses the psychological benefits of a tidy environment and how it can lead to better decision-making. Financial Fitness: Dive into strategies for financial health, from managing debts to planning for future wealth. Understand the importance of having a financial safety net and how to approach investment as a dental professional. Professional and Personal Growth: Gain insights into building a practice that not only thrives financially but also aligns with your personal values and goals. Mark emphasizes the significance of aligning professional endeavors with personal well-being. Health and Wellness: Discussion on the impact of diet, exercise, and self-care on overall productivity. Mark shares his personal experiences with different diets and the importance of finding what works best for your body. Legacy and Meaning: Learn how to ensure your professional efforts resonate beyond the office. This includes setting up wills and trusts, understanding insurance needs, and considering the impact of your work on your family and community. Whether you're looking to enhance your dental practice's operations or seeking personal growth strategies, this episode offers invaluable insights. Tune in to implement these practices into your daily life and see substantial improvements in both your personal satisfaction and professional success.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we dive into the highlights of Mark's presentation from last year's Dental Success Summit. This episode is essential for anyone striving to understand and achieve their own definition of success, particularly within the dental profession.
Understanding Success: Mark starts by challenging the conventional definitions of success, noting how personal and subjective the term can be. He reflects on his own evolving understanding of success, from a straightforward financial goal in his youth to a more nuanced, fulfillment-driven view in his professional maturity. Diverse Definitions: Drawing on the wisdom of figures like Jim Rohn and Winston Churchill, Mark explores how success can range from personal development and perseverance to achieving specific financial milestones. This segment helps listeners reflect on what success truly means to them beyond societal expectations. Strategic Success in Dentistry: Mark discusses his journey from starting Horizon Dental Group to creating a diverse ecosystem of businesses under the Dental Success Universe. This includes ventures like the Horizon Schools of Dental Assisting and the Dental Success Institute, which have contributed significantly to the dental community's development and success. Expanding Horizons: The talk delves into how these ventures not only fulfilled a market need but also provided Mark with platforms for sharing knowledge and training others, reinforcing his definition of success as adding value to the community. Future Aspirations: With the introduction of Smile Outreach International, Mark outlines his vision for establishing dental clinics in the third world, illustrating his belief that true success involves making a lasting positive impact. Join us as we unpack these insights and more, aiming to help you redefine success on your own terms.
EPISODE RESOURCES
https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast