When he's not tooling around the National Capital region on his motorcycle, Tom Temin interviews federal executives and government contractors who provide analysis and insight on the many critical issues facing the Executive branch. The Federal Drive is found at FederalNewsNetwork.com and 1500 AM in the Washington D.C. region.
VA cooking up new guide of CX strategies, training institute for its own employees
The pandemic is accelerating customer experience initiatives at many agencies. The Department of Veterans Affairs has long been a leader in CX. And now it's preparing to share some of the lessons it's learned in recent years with other agencies. It's also taking the lead on a CX hiring initiative. The Education Department and Small Business Administration have emerged from the pandemic with a few lessons to share too. Federal News Network's Nicole Ogrysko had more details on Federal Drive with Tom Temin.
US on track to lose true 'superpower' status by 2040 - is it even one now?
If you extend the current fiscal and economic trend lines, by 2040 the United States will be in no way the leading nation much less the only real superpower. David Walker postulates that we may not be a superpower at all. He's published a book laying it all in detail. The former comptroller general joined Federal Drive with Tom Temin to talk more.
Some agencies not fulfilling open data reporting requirements
The Open Government Data Act calls on federal agencies to make their data available to the public, and for the Office of Management and Budget to keep track of these activities and report on them. Some of it is happening, some isn't. For an update, Federal Drive with Tom Temin spoke to Michelle Sager, the director of Strategic Issues at the Government Accountability Office.
Developments around the corner for defense contractors affected by COVID
Defense contractors should pay close attention to a couple of days-old developments. First, a long-needed update to the rule concerning payments to contractors who can't get into DoD facilities because of the coronavirus. Second, how the Pentagon spent its pandemic stimulus money - that's about to come into the crosshairs of the Defense inspector general. For commentary, Federal Drive with Tom Temin turned to Alan Chvotkin, the executive vice president and counsel at the Professional Services Council.
Comparing Biden and Trump on defense issues as election nears
Defense issues have been largely out of the mainstream discussions during this year's presidential election cycle. With the exception of a few overseas concerns, military issues have been largely absent from the presidential lexicon this year. However, the main candidates do have defense-related platforms planks. Federal News Network’s Scott Maucione joined Federal Drive with Tom Temin to un-nail them.
Return of federal workforce hits a rut, what's the next step?
You might have noticed that federal agencies are mostly stuck between phases one and two of a hoped-for return to regular work locations. The return seems stuck in neutral. And that's got agencies, and their contractors, starting to ask: What exactly is the future of federal work. Professional services contractor SAIC surveyed people across government to get a feel for what they're thinking. For some of the results, the Federal Drive spoke to SAIC's digital strategy vice president, Mark Forman.