4 episodes

Welcome to the Future of Finance podcast from UK Finance. A series exploring the latest trends in financial services, how they are changing and how firms can equip themselves to face the challenges of tomorrow.

Future of Finance UK Finance

    • Business

Welcome to the Future of Finance podcast from UK Finance. A series exploring the latest trends in financial services, how they are changing and how firms can equip themselves to face the challenges of tomorrow.

    How to build a bank in 20 days

    How to build a bank in 20 days

    Technology and digital transformation is rapidly changing the face of financial services, how customers consume those services and firms deliver them. This latest episode explores how that transformation means a bank can now be built in just 20 days and considers what this means for future business models.

    We look at how the bank was built so quickly, cover the key differences between firms that are digitising (wave 2) and consider how they will operate in an ecosystem model (wave 3). We also discuss the challenges and opportunities for financial services of this ecosystem model.

    Discussing this and more, Jonathan Middleton, Principal, Digital and Technology Policy at UK Finance, is joined by:


    Justin Fitzpatrick, CEO and Co-founder of DueDil
    Mike Kennelly, Senior Director in PwC UK Financial Services Technology consulting practice

    • 40 min
    The Future of Finance a year on: A conversation with Huw van Steenis and Lord Macpherson

    The Future of Finance a year on: A conversation with Huw van Steenis and Lord Macpherson

    It has been a year since Huw van Steenis published his Future of Finance review. As a senior adviser to Mark Carney he led the review into the future of the UK’s financial system, and what it might mean for the Bank of England's agenda over the coming decade.

    One year on and in a very different socio-economic environment, what does the reports architect think of the progress that has been made, and where the Bank and wider industry should be focusing their energies? Has the pandemic accelerated the digital transformation shift? Is the industry making progress at sufficient pace? How can technology strengthen firms’ operational resilience? How has consumer behaviour changed? And how can regulators and the financial services sector support the transition to a carbon neutral economy?

    Discussing this and more, Hannah Gurga, Managing Director, Digital Technology & Cyber and Chief of Staff at UK Finance, is joined by:


    Huw van Steenis, Group Managing Director and Senior Adviser to the Chief Executive of UBS (and former Senior Adviser to Mark Carney, the Governor of Bank of England)
    Lord Nick Macpherson, Chairman of C Hoare & Co, and former permanent secretary of the Treasury.

    • 26 min
    Transforming Customer Experiences

    Transforming Customer Experiences

    This episode explores how technology is transforming a firm’s relationship with its customers. In recent years there has been an acceleration in Digital Transformation which has brought unique opportunities and challenges for firms and customers. How do we ensure the human element remains throughout the process? What will banking of the future look like? How do we use big data to create contextual engagements with customers?

    Discussing this and more, Jonathan Middleton, Principal, Digital and Technology Policy at UK Finance, is joined by:


    Peter Barrett, Global Marketing Lead, Financial Services at Avanade
    Janet Jones, Industry Strategy Lead for Financial Services at Microsoft UK

    See all episodes at www.ukfinance.org.uk/podcasts

    • 33 min
    Technology Transformation

    Technology Transformation

    Technology is transforming all aspects of financial services, including how firms interact with their customers, develop new business models, and how they enable their staff. In this first episode we are joined by Avanade and Microsoft to explore how technology is transforming the workplace and the workforce. See all episodes at www.ukfinance.org.uk/podcasts

    • 34 min

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