27 min

How Chatbots Complement Customer Service to Deliver Delightful Experiences - Darshan Bathija, Vauld The Twenty-Minute Moat - A Verloop.io Podcast

    • Careers

Darshan Bathija is ​​the co-founder and CEO of Vauld (previously Bank of Hodlers), with a mission to transition the world to decentralised money. Vauld works to build a banking system that is more swift, secure, and decentralized than traditional banks and is built on permissionless blockchains. Prior to his current role, he was the Head of Partnerships at TapChief (acquired by Unacademy).
We cover
What have been the biggest customer support challenges for VauldHow to measure customer support effectivenessHow has customer support at Vauld grownBest practices to follow in customer support 

Darshan Bathija is ​​the co-founder and CEO of Vauld (previously Bank of Hodlers), with a mission to transition the world to decentralised money. Vauld works to build a banking system that is more swift, secure, and decentralized than traditional banks and is built on permissionless blockchains. Prior to his current role, he was the Head of Partnerships at TapChief (acquired by Unacademy).
We cover
What have been the biggest customer support challenges for VauldHow to measure customer support effectivenessHow has customer support at Vauld grownBest practices to follow in customer support 

27 min