51 episodes

Trading in the ‘new normal’ and adapting to changing government guidance has this year put the resourcefulness of businesses to the test – and for some, this has yielded surprising results. In our new series, journalist and TV presenter Steph McGovern speaks to business owners about the hard decisions and unforeseen positives that have emerged during the past few months.

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    • Careers

Trading in the ‘new normal’ and adapting to changing government guidance has this year put the resourcefulness of businesses to the test – and for some, this has yielded surprising results. In our new series, journalist and TV presenter Steph McGovern speaks to business owners about the hard decisions and unforeseen positives that have emerged during the past few months.

    WFH - Is This The Future?

    WFH - Is This The Future?

    In this the final episode of the series Steph has both Ross Williams of Venntro Media Group and Clare Harris of Talking Tables on the show. They talk about the question that is still affecting every business since lockdown: “Is Working from home the future?” They discuss the pros and cons of working from home and whether it should be considered the ‘new normal’. Ross and Clare have differing perspectives on what working from home means for the future of business.
     
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    • 23 min
    Finding Gaps In The Market

    Finding Gaps In The Market

    In this episode, Steph McGovern speaks to Tamara Littleton, founder and CEO of The Social Element, a digital firm that helps brands deliver their message on social media. When lockdown occurred, The Social Element was in the fortunate position of being able to maintain a remote team, and Tamara quickly realised there was demand from pandemic-panicked firms for a crisis-management solution to their social media offering. Tamara discusses how The Social Element could study what consumers were saying about a particular brand across all the social channels, so that the brand could then respond, adjust its strategy and keep its customers happy during a time of great uncertainty.
     
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    • 13 min
    Tough Conversations

    Tough Conversations

    As business owners tried to deal with a downturn in trade during lockdown, they were forced to have some difficult conversations with all their stakeholders, from suppliers and employees to customers new and old. In this episode, Steph McGovern talks to Sam Clark, co-founder and director of Experience Travel Group, and Hootan Ahmada, former plastic surgeon and football agent, who now runs an innovative footwear restoration company, Shoe Lab. Sam discusses the tough conversations with holidaymakers whose trips he had to postpone as travel restrictions came in, and how openness and frankness has ultimately worked for the firm, while Hootan describes having to furlough staff and come up with a recovery plan for a business that is now thriving as more people make do and mend.
     
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    • 24 min
    The Pivot

    The Pivot

    In the launch episode of the new series, Steph talks to businesses that changed strategy during the coronavirus lockdown, and adapted their offering to the new climate. Samantha Jameson, founder of luxury bath and body brand Soapsmith, and business partner Ella McKay reveal how they took the decision to pivot and launch a philanthropic initiative to gift soaps to the NHS that ultimately led to an increase in online sales. Meanwhile, Jenny Kitchen, CEO of design agency Yoyo, explains how furlough gave her staff the opportunity to learn new skills that are now helping clients bring their own products to market.
     
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    • 26 min
    Getting Your Confidence Back

    Getting Your Confidence Back

    In this episode of Adapting to the New Now, Steph McGovern is joined by Ally Maughan, founder of HR consultancy People Puzzles. Steph and Ally discuss ideas and strategies for getting your business confidence back post lockdown. Ally is a member of The Supper Club, a members club for Founders and CEOs with a difference.
     
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    • 20 min
    Making Your Marketing More Effective

    Making Your Marketing More Effective

    In this third episode of Adapting to the New Now, Steph McGovern is joined by Ranzie Anthony, Chief Creative Officer of Athlon. Steph and Ranzie take a look at how to make your marketing more effective, in this difficult time, when marketing the right way is so important.
     
    Ranzie is a member of The Supper Club, a members club for Founders and CEOs with a difference.
     
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    • 11 min

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