On 08.12.2010 Krishan Bhatia purchased one Honda Activa scooter from Satnam Motors Pvt. Ltd. at Jaipur for Rs. 52,500/-, but the bill invoice mentioned the amount as Rs. 44,076/-. The scooter was manufactured by Honda Motorcycle and Scooter India Pvt. Ltd. Krishan Bhatia alleged that due to some manufacturing defect some liquid was leaking and the front elevation of the scooter got damaged and spoiled the colour completely. Honda and the dealer did not resolve the said problem and refused to repair them. Being aggrieved by the deficiency in service, Krishan Bhatia filed a complaint against the Honda and M/s Satnam before the District Forum-II, Jaipur and prayed for refund of Rs. 52,500/- with interest alongwith other reliefs. The case went up to NCDRC, twice! In this episode we examine deficiency in service and unfair trade practice. All of which took 10 years to decide!
Judgment-Satnam Motors Private Limited, through its Director, Rajasthan and another v Krishan Bhatia S/o M. L. Bhatia
Citation: 2020 Indlaw NCDRC 441
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