34 episodes
McKinsey on Consumer and Retail McKinsey Retail & Consumer Goods
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- Business
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5.0 • 3 Ratings
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McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.
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Luxury retail is about ‘emotions, not transactions’
How to curate the customer experience for the luxury consumer
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How product design can yield ‘triple wins’: Growth, margin, and sustainability
A new approach to consumer-centric innovation
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The art and science of reducing retail shrink
What shrink means and what to do about it
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Holiday shopping in 2023: ‘It started early and will end late’
When and how US consumers will shop this holiday season
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How to do a ‘retail reset’: Priorities for retail leaders
Must-dos for the retailer of the future
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Consumers are spending on sustainable consumer goods: Highlights from new research
Findings from 5 years of US sales data