376 episodes

Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service Tersh Blissett & Josh Crouch

    • Business

Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!

    Scaling without Selling with Chad Simpson

    Scaling without Selling with Chad Simpson

    Welcome to the Service Business Mastery Podcast!
     
    Visit our website for more episodes and insights! www.servicebusinessmastery.com
     
    In this episode, we're delighted to host #Chad Simpson is the CEO and founder of #Simpson Salute Heating & Air.

    Chad’s leadership has turned a small operation into a leading HVAC service provider, proving that with the right mindset and dedication, significant growth is achievable without solely relying on sales tactics.

    In this episode, here's what you can expect to learn:


    The challenges faced while scaling a service business from $3.5 million to $7.9 million.
    The role of recruiting the right talent, such as the strategic hiring of Steve Van Horn, in business growth
    The benefits and implementation of technology (like MeasureQuick) to improve service quality and efficiency.
    Investing in quick and effective training for technicians ensures consistent service quality.
    The importance of maintaining humility and learning from experiences to manage profitable growth.
     
    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)


    This episode is kindly sponsored by:
    Sera
    UpFrog
    CallRail
    CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
    MarketStorm
    Zyra Talk
    Connect with us!
    Tersh Blisset
    Josh Crouch
    Join the Service Business Mastery Facebook group for more updates!
    Visit our website: www.servicebusinessmastery.com
    Affiliate links:
    Castmagic
    StreamYard
    IfTTT- 10 Percent off!
    podchaser.com⁠? kenLPgwvFqOXRJqusWml

    • 35 min
    Addressing Current Innovations & Obstacles In HVAC Trades

    Addressing Current Innovations & Obstacles In HVAC Trades

    Welcome to the Service Business Mastery Podcast!
     
    Visit our website for more episodes and insights! www.servicebusinessmastery.com
     
    In this episode, we're thrilled to welcome #Daphne Ziegenfus an inspiring American plumber from #Deluxe Plumbing & Heating. Daphne went from doubting traditional school to finding her calling as a plumber at Lehigh Career & Technical Institute (LCTI).🛠️

    In this episode, here's what you can expect to learn:


    1. The importance of continuous learning and adaptability in the trades.
    2. The strategies for handling unexpected challenges on the job, such as equipment malfunctions, broken pipes, or complex repairs
    3. Explore the value of building relationships within the industry
    4. The importance of supportive work environments
    5. The role of mentors in technician training and development.


    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)


     
    This episode is kindly sponsored by:
    Sera
    UpFrog
    CallRail
    CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
    MarketStorm
    Connect with us!
    Tersh Blisset
    Josh Crouch
    Join the Service Business Mastery Facebook group for more updates!
    Visit our website: www.servicebusinessmastery.com
    Affiliate links:
    Castmagic
    StreamYard
    IfTTT- 10 Percent off!
    podchaser.com⁠? kenLPgwvFqOXRJqusWml

    • 34 min
    Mastering Business Harmony With The Kellys And Co.

    Mastering Business Harmony With The Kellys And Co.

    Welcome to the Service Business Mastery Podcast!


    Visit our website for more episodes and insights! www.servicebusinessmastery.com
     
    In this episode, we're thrilled to introduce #Laura Kelly, the CEO of #Clover, and #Josh Kelly, Managing Member at #Clover.

    Josh and Laura are the dynamic duo behind Clover, leading with innovation and passion in the service industry. Their story is one of determination, dedication, and driving excellence in every aspect of their business.

    In this episode, here's what you can expect to learn:


    The Importance of Communication and Memory Differences Between Genders Roles and Responsibilities in Business Partnerships The Role of Maintaining Individual Identity within A Marriage. The Importance of Prioritizing Roles and Responsibilities The Importance of Chasing Purpose over Money. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:


    Josh Kelly
    Laura Kelly
    This episode is kindly sponsored by:
    Sera
    UpFrog
    CallRail
    CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
    MarketStorm
    Connect with us!
    Tersh Blisset
    Josh Crouch
    Join the Service Business Mastery Facebook group for more updates!
    Visit our website: www.servicebusinessmastery.com
    Affiliate links:
    Castmagic
    StreamYard
    IfTTT- 10 Percent off!

    • 1 hr 8 min
    Addressing Current Innovations and Obstacles In HVAC Trade!

    Addressing Current Innovations and Obstacles In HVAC Trade!

    Welcome to the Service Business Mastery Podcast!


    Visit our website for more episodes and insights! www.servicebusinessmastery.com


    In this episode, we're delighted to host #Scott Caron, #Master Electrician of Boston.

    Scott went from being a local electrician in Boston, MA to a known Master Electrician celebrity and construction guru in plumbing, HVAC, and virtually every other trade skill set.

    In this episode, here's what you can expect to learn:


    The importance of the trades to younger generations.
    The role of technical expertise within businesses 
    The need to maintain a balance between technical skills and sales in the industry. 
    The importance of infrastructure upgrades to accommodate the increased electrical demand and the impact on trades like electrical and HVAC.
    The importance of adaptation and skill development and the vibrant community within the industry.


    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)


    This episode is kindly sponsored by:
    Sera
    UpFrog
    CallRail
    CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
    MarketStorm
    Connect with us!
    Tersh Blisset
    Josh Crouch
    Join the Service Business Mastery Facebook group for more updates!
    Visit our website: www.servicebusinessmastery.com
    Affiliate links:
    Castmagic
    StreamYard
    IfTTT- 10 Percent off!

    • 55 min
    Red Dirt Roots Meet Recruitment Revolution with Austin Gumucio

    Red Dirt Roots Meet Recruitment Revolution with Austin Gumucio

    Welcome to the Service Business Mastery Podcast!


    Visit our website for more episodes and insights! www.servicebusinessmastery.com


    In this episode, we're delighted to host Austin Gumucio, Partner Relations /Lead Sales Manager of Implementation of Hire Dimensions.

    Austin plays an active role in shaping the overall direction and strategic vision of Hire Dimensions.

    In this episode, here's what you can expect to learn:


    The importance of being proactive in the hiring process rather than reactive
    Understanding the potential impact of AI on job application processes 
    The role of continuous marketing efforts in attracting qualified candidates
    The importance of firing toxic employees promptly and improving the hiring process.
    Discover Incorporating marketing strategies into hiring processes.


    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:
    Austin Gumucio
    Hire Dimensions
    This episode is kindly sponsored by:
    Sera
    UpFrog
    CallRail
    CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
    MarketStorm
    Connect with us!
    Tersh Blisset
    Josh Crouch
    Join the Service Business Mastery Facebook group for more updates!
    Visit our website: www.servicebusinessmastery.com
    Affiliate links:
    Castmagic
    StreamYard
    IfTTT- 10 Percent off!
    podchaser.com⁠? kenLPgwvFqOXRJqusWml

    • 41 min
    Insights from the HVAC and Plumbing Competition with Craig Childress

    Insights from the HVAC and Plumbing Competition with Craig Childress

    Welcome to the Service Business Mastery Podcast!
     
    Visit our website for more episodes and insights! www.servicebusinessmastery.com
     
    In this episode, we're excited to welcome #CraigChildress, Master plumber at #BostonUniversity, a global leader in building technology and solutions. 🏢

    In this episode, here's what you can expect to learn:


    The importance of continuous learning and skill development in trade professions
    Discover tips and strategies for succeeding in trade competitions
    Explore the skills and dedication of technicians in plumbing, HVAC, and other fields.
    The benefits of participating in trade competitions.
    The challenges faced during competitions, such as pressure, time constraints, and unexpected situations
     
    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:
    Craig Childress
    Boston University
    This episode is kindly sponsored by:
    Sera
    UpFrog
    CallRail
    CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
    MarketStorm
    Connect with us!
    Tersh Blisset
    Josh Crouch
    Join the Service Business Mastery Facebook group for more updates!
    Visit our website: www.servicebusinessmastery.com
    Affiliate links:
    Castmagic
    StreamYard
    IfTTT- 10 Percent off!
    podchaser.com⁠? kenLPgwvFqOXRJqusWml

    • 37 min

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