Speaking from Experience Acquis Cortico-X

Some industries have conditioned us to have almost unreasonably high expectations, and some industries have conditioned us to have unusually low expectations. The moving industry sits firmly in the latter category. 

Ron Holt thinks that's not good enough, and he's doing something about it. Ron is one of America's most interesting and successful entrepreneurs. He scaled his first business, 'Two Maids & A Mop' from a single location to nearly 100 locations, and then sold it. 

He is now CEO of Pink Zebra Moving, a disruptive and customer-focused removals company that is completely reshaping the moving experience, around the customer. Their mission is to be the world's first happy moving company.

Get in touch with Acquis Cortico-X here [https://acquiscortico-x.com/get-in-touch/].

Follow Acquis Cortico-X on LinkedIn here [https://www.linkedin.com/showcase/acquiscortico-x/].

Learn more about Pink Zebra Moving here [https://pinkzebramoving.com/].

In some respects, it's never been more difficult to be a banker. You have to navigate historically low customer trust, increasing regulatory complexity, an uncertain macroeconomic environment, and a customer journey that is arguably more difficult to get right than in any other industry.

At the same time, the opportunities in banking have never been more exciting. The converging forces of digital and AI are enabling banks to realize the long-held ambition of hyper-personalized customer experiences at scale.

In this episode, host Will Kingston is joined by the leader of Acquis Cortico-X's Financial Services practice, Anson Vuong, to discuss the financial services landscape in 2024.

Follow Acquis Cortico-X on LinkedIn here [https://www.linkedin.com/showcase/acquiscortico-x/].

Get in touch with Anson: avuong@cortico-x.com

You don't need a management consultant to tell you that customer experience is important in 2024.  It was not always the case. In fact, before the CRM revolution of the early 90's, experience was a word seldom heard in boardrooms.

In this very special episode, host Will Kingston is joined by the man who is widely credited with launching that revolution, Don Peppers. Don's first book, 'The One to One Future', co-authored with his long-time collaborator, Martha Rogers, put customer relationship management on the map.  Inc. Magazine's editor-in-chief called it "one of the two or three most important business books ever written." 

He has since authored or co-authored a legacy of international business best-sellers that have collectively sold over a million copies in 18 languages. Research by SatMetrix in 2015 ranked Don and Martha as the world's #1 "most authoritative experts on customer experience."

Get in touch with Acquis Cortico-X here [https://acquiscortico-x.com/get-in-touch/].

Follow Acquis Cortico-X on LinkedIn here [https://www.linkedin.com/showcase/acquiscortico-x/].

Human communication has arguably transformed more radically in the last twenty years than it did in the 100,000 years prior. The combined forces of the internet, digital technology, social media, AI, and rapidly changing social norms, have reshaped how we connect with each other. 

To discuss the profound implications of these forces on organizations and wider society, host Will Kingston is joined by Monty Hamilton. Monty is one of Australia's most successful and respected digital entrepreneurs, having co-founded uBank, Australia's first digital bank, and Belong, Australia's first pay as you go fixed broadband product. 

He went on to join the PwC Partnership in Australia, before joining Telus, a Canadian National telecommunications company, first as its Chief Digital Officer and now as SVP and Global Telecomms Lead for Telus International.

Get in touch with Acquis Cortico-X here [https://acquiscortico-x.com/get-in-touch/].

Follow Acquis Cortico-X on LinkedIn here [https://www.linkedin.com/showcase/acquiscortico-x/].

Reach out to Monty: monty.hamilton@telus.com

AI is already having a seismic impact on organizations and wider society. And we are barely even scratching the surface of its potential. But the technology is only half the story. The organizations that will thrive in an AI-driven future are the ones that can apply AI tools intelligently to solve customer problems.

To understand the possibilities, the pitfalls, and the applications of AI, host Will Kingston is joined by the co-leaders of Acquis Cortico-X's AI practice, Rik Reppe and Anand Balasubramanian.

Follow Acquis Cortico-X on LinkedIn here [https://www.linkedin.com/showcase/acquiscortico-x/].
Contact Rik: rreppe@cortico-x.com
Contact Anand: abalasubramanian@cortico-x.com

Most developed economies spend about 10% of their budgets on healthcare. About 90% of that spending goes towards people with chronic conditions. Fortunately, applications of digital and AI are improving productivity in the healthcare system, and revolutionizing the lives of patients with chronic conditions.

Hugo Rourke is at the forefront of this revolution. Hugo is the CEO and Co-Founder of Perx Health, a digital care management platform for medically complex members.

Get in touch with Acquis Cortico-X here [https://acquiscortico-x.com/get-in-touch/].

Follow Acquis Cortico-X on LinkedIn here [https://www.linkedin.com/showcase/acquiscortico-x/].

Learn more about Perx Health here [https://www.perxhealth.com/].