The CUInsight Experience CUInsight | Credit Union

“We maintain our sense of purpose in serving our country.” - Tony Hernandez
Thank you for tuning in to episode 185 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity.  Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. 
My guest on today's show is Tony Hernandez, President & CEO at Defense Credit Union Council (DCUC). Tony spent 25 years in the United States Air Force before transitioning into the credit union industry. He truly understands the needs of military members and uses his knowledge to support the financial wellness of service members, veterans, and their families.
During our conversation, Tony explains how important it is that veterans know and understand the resources available to them. He talks about becoming an alternate voice within the credit union industry that empowers those who serve our country. Tony shares the lasting impact mentors have had on his career and advises those working towards a leadership role. Listen as we discuss the most current guides and programs DCUC has for veterans across the US.
As we wrap up the show, listen in as Tony talks about being amazed by the milestones of his daughters, book, and listening to 80s rock. Enjoy my conversation with Tony Hernandez!
Find the full show notes on cuinsight.com.
Subscribe on: Apple Podcasts, Spotify, Stitcher 
Books mentioned on The CUInsight Experience podcast: Book List 
How to find Tony:
Tony Hernandez, President & CEO at DCUC (Defense Credit Union Council)
ahernandez@dcuc.org
dcuc.org
Tony: LinkedIn
DCUC: LinkedIn | Facebook | X

“We have a special opportunity to make a difference in people’s lives.” - Jennifer Borowy
Thank you for tuning in to episode 184 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity.  Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. 
My guest on today's show is Jennifer Borowy, President & CEO of Michigan First Credit Union. Jennifer shares the career journey in financial services that led her to her current role at Michigan First. As they continue to evolve, Jennifer and her team innovate and improve digital solutions to meet members where they are and exceed their needs. 
During our conversation, Jennifer discusses the importance of collaboration and how to achieve goals as a team and community. She talks about building a team culture that positively impacts lives inside and outside the organization. Jennifer emphasizes the value in listening to members' feedback and requests and taking action to grow together. Listen as we discuss the idea of staying ahead in the industry by working together.
As we wrap up the show, listen in as Jennifer talks about visiting Niagara Falls with her family, being intentional with her time at work and home, and a book she recommends to improve member service. Enjoy my conversation with Jennifer Borowy!
Find the full show notes on cuinsight.com.
Subscribe on: Apple Podcasts, Spotify, Stitcher 
Books mentioned on The CUInsight Experience podcast: Book List 
How to find Jennifer:
Jennifer Borowy, President & CEO of Michigan First Credit Union
jborowy@michiganfirst.com
michiganfirst.com
Jennifer: LinkedIn
Michigan First: LinkedIn | Facebook | Instagram | Youtube

Always go back to the roots of your ‘why’.” - Hector Martin
Thank you for tuning in to episode 183 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity.  Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. 
My guest on today's show is Hector Martin, President & CEO of County Schools FCU in California. Hector shares his career journey in credit unions that began right after high school. He is the founder of the professional development group designed specifically for credit unions, the Emerging Credit Union Leaders Council. Hector works with his team to build connections and improve the lives of members.
During our conversation, Hector discusses how to carve out and maintain a long-term vision. He explains how the Emerging Credit Union Leaders Council provides professionals with a wealth of knowledge and connections to further their careers. Hector shares the value of having a mentor, a coach, and a friend as part of his network and the impacts they have had on his career. Listen as we discuss strategies for teams to develop and retain talent in the credit union industry.
As we wrap up the show, listen in as Hector talks about being a credit union lifer, his latest book recommendation, and his view on blending life in a way that works for him. Enjoy my conversation with Hector Martin!
Find the full show notes on cuinsight.com.
Subscribe on: Apple Podcasts, Spotify, Stitcher 
Books mentioned on The CUInsight Experience podcast: Book List 
How to find Hector:
Hector Martin, President & CEO of County Schools FCU
hector@csfcu.org
csfcu.org
Hector: LinkedIn
County Schools: LinkedIn | Instagram | Twitter 

“Listen, learn, and co-create a future together.” - Brent Rempe
Thank you for tuning in to episode 182 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.
My guest on today's show is Brent Rempe, President & CEO at First Alliance Credit Union. Brent shares his career journey that led him to credit unions and his current role. He shares the value in discovering your niche and defining your purpose to effectively lead and serve. The team at First Alliance Credit Union continues to foster connections and ignite positive change within their communities. 
During our conversation, Brent discusses how to pursue a heart-led purpose for your team and members. He shares the lasting impact mentors have had on his career and advises those working towards a leadership role. Brent emphasizes the importance of value alignment and trust in building a culture within the organization. Listen as we discuss strategies to effectively serve and influence communities while staying aligned with the mission.
As we wrap up the show, listen in as Brent talks about being amazing by his team, making time for his family life no matter how busy he may be, and recalling advice he got from his mom. Enjoy my conversation with Brent Rempe!
Find the full show notes on cuinsight.com.
Subscribe on: Apple Podcasts, Spotify, Stitcher 
Books mentioned on The CUInsight Experience podcast: Book List 
How to find Brent:
Brent Rempe, President & CEO at First Alliance Credit Union
brempe@firstalliancecu.com
firstalliancecu.com
Brent: LinkedIn
First Alliance: LinkedIn | Instagram | Facebook | Twitter | Youtube

“Always lead with transparency.” - Jenny Vipperman
Thank you for tuning in to episode 181 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.
My guest on today's show is Jenny Vipperman, President & CEO at ORNL Federal Credit Union. Jenny shares the career journey that led her to nearly two decades in credit unions. As they continue to evolve, Jenny and her team collaborate with fintechs and create CUSOs to meet and exceed member needs. 
During our conversation, Jenny discusses the value in collaborating with other credit unions to collectively move the industry forward. We talk about the power of artificial intelligence and how leaders must learn and leverage AI to remain relevant and protect their organizations. Jenny shares the lasting impact mentors have had on her career and advises those working towards a leadership role. Listen as we discuss ways to drive our industry forward through collaboration, innovation, and transparent leadership.
As we wrap up the show, listen in as Jenny talks about her son’s amazing talent, her first choice casting for her biopic, and her current book recommendation. Enjoy my conversation with Jenny Vipperman!
Find the full show notes on cuinsight.com.
Subscribe on: Apple Podcasts, Spotify, Stitcher

Books mentioned on The CUInsight Experience podcast: Book List 
How to find Jenny:
Jenny Vipperman, President & CEO at ORNL Federal Credit Union
jvipperman@ornlfcu.com
ornlfcu.com
Jenny: LinkedIn
ORNL: LinkedIn | Instagram | Facebook | Twitter | Youtube

“The relationships you build in and outside the organization are critically important.” - Libby Gill
Thank you for tuning in to episode 180 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.
My guest on today's show is Libby Gill, Leadership Expert, Executive Coach, and Award-Winning Author. Libby Gill guides individuals and organizations to lead through change, challenge, and chaos by deeply engaging employees on a shared, future-focused vision of success. She is also the author of seven books including, The Hope Driven Leader. We are so excited to have Libby as the keynote speaker for the next CUInsight Mini-Con event, register today!
During our conversation, Libby discusses Hope Theory, the science of hopefulness as it pertains to building connections and sharing the same vision within an organization. She talks about inspiring all levels of your credit union team with purpose. Listen as we discuss ways to create a purposeful and productive workplace.
As we wrap up the show, listen in as Libby talks about memories of jobs from before her career, an inspiring story of someone who turned their life around, and a heartwarming story of her team rallying around a teammate. Enjoy my conversation with Libby Gill!
Find the full show notes on cuinsight.com.
Subscribe on: Apple Podcasts, Spotify, Stitcher 
Books mentioned on The CUInsight Experience podcast: Book List 
How to find Libby:
libby@libbygill.com
libbygill.com
Libby: LinkedIn | Instagram | YouTube | Facebook | Twitter