28 min

GA 528 | The Danger of Automating Broken Processes with Matthew Townsend Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

    • Business

This week's guest is Matthew Townsend. Ron and Matthew discussed what a broken process looks like, what happens when you automate waste, how to identify and remove it, and more.

This week's guest is Matthew Townsend. Ron and Matthew discussed what a broken process looks like, what happens when you automate waste, how to identify and remove it, and more.

28 min

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