100 episodes

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your hosts, Chuck Tomasi and Lauren McManamon, Sr. Developer Advocates. They talk to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

Break Point Chuck Tomasi

    • Technology

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your hosts, Chuck Tomasi and Lauren McManamon, Sr. Developer Advocates. They talk to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

    CreatorCon 2024 Recap with Chuck and Lauren

    CreatorCon 2024 Recap with Chuck and Lauren

    Knowledge 24 is in the books. This episode is just Lauren and me reflecting on some of our favorite memories while they're still fresh. Topics


    00:00 Welcome/Intro
    02:27 Writing a lab
    09:31 Putting together keynote
    18:47 The new developer theme
    22:36 Hackathon
    24:23 MVPs
    27:27 The Japan closing session
    31:58 Pranav's contributions
    33:45 Closing party
    35:21 Dev Advocate Photo Op
    37:53 Taking a look at
    42:34 Call to action
    48:45 Outro

    Links


    This episode's blog link

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    • 52 min
    Here Comes CreatorCon with the Dev Advocates

    Here Comes CreatorCon with the Dev Advocates

    Knowledge 24 is is our big ServiceNow event each year, and it includes our developer event CreatorCon which is specifically for devs, admins, architects – the practitioners of the platform – most of which I suspect are listeners to this podcast. To help you navigate CreatorCon, we've got all four developer advocates to share their combined wisdom to help you get the most out of the conference this year. Topics


    00:00 Welcome/Intro
    02:35 What the advocates are doing
    15:44 Dos and Don'ts for Knowledge
    24:00 What we would attend if we could
    34:01 Outro

    Links


    Advocate content

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    • 36 min
    Powerful demos with Anoosha Garimella and Amit Kumar

    Powerful demos with Anoosha Garimella and Amit Kumar

    As a developer, demos can be a powerful way to validate your work, get management to make a decision, or even build your band. In this episode, we've got two experts to share ideas how you can make powerful demos Topics


    00:00 Welcome/Introductions
    12:18 Why demos?
    14:25 The audience
    17:19 Good demos vs bad demos
    21:08 Preparation planning
    28:21 Delivering the demo
    30:53 After the demo
    34:32 Contact info
    35:33 Outro

    Links


    Anoosha Garimella
    Amit Kumar

    Highlights


    Who - Know your audience size, their depth on the subject, and their expectations
    When - Know your time allotted and shoot for 10-20% less time to allow for Q&A
    Why - Understad the purpose/objetive of the demos
    What - Know the subject you are expected to demonstrate
    Where - Determine if your demo is being delivered remotely in-person, the venue location, etc.
    How - Understand the technology required. Zoom, recordings, mics, projectors, adapters and so on.
    Practice, practice, practice and follow up!

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    • 37 min
    Live from Washington DC with Allen Andreas and Kanika Tolver

    Live from Washington DC with Allen Andreas and Kanika Tolver

    Our community is very special to us and our software releases bring a lot of innovation. In this episode we combine the two with a live on-stage conversation celebrating our MVPs and Washington DC release. Topics


    00:00 Welcome
    01:21 Intros and Thoughts on Washington DC release
    04:31 Thoughts on AI
    07:16 ServiceNow career storiees
    12:29 Advice for people starting their ServiceNow journeys
    15:41 Outro

    Links


    Video: Full keynote

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    • 17 min
    Casual Conversation with Chuck Tomasi

    Casual Conversation with Chuck Tomasi

    It's our 100th episode of Break Point and to celebrate Lauren turned the tables and interviewed Chuck. Topics


    00:00 Introduction
    01:59 History of Break Point
    04:16 Relationship with Siblings
    06:51 Chuck's Wife, Donna
    13:09 Conventions 
    16:16 Exploratory Career Path
    21:11 Story of "The Bowtie"
    26:43 Battle with Cancer
    32:36 Knowledge
    38:57 Lasting Impact at ServiceNow
    42:15 Finding Passion in a Career 
    45:20 Conclusion & Surprise! 

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    • 51 min
    Flow Designer & Workflow Studio with Jingfei Chen

    Flow Designer & Workflow Studio with Jingfei Chen

    Flow Designer is one of our most popular features for automating work on the Now Platform - and our Washington D.C. release brings some very nice updates. On this episode, we have one of the key people in charge of its success. Topics


    00:00 Intro/Welcome
    05:33 Flow Designer overview
    09:17 Why Workflow Studio
    11:34 FAQs
    14:35 Support for legacy workflow editor
    16:08 The roadmap
    23:18 Advice for newcomers
    25:01 Contact info
    26:11 Outro

    Links


    Jingfei Chen on LinkedIn

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    • 27 min

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