23 episodi

Listen for the latest news, trends, and practices in primary care. Our community is full of healthcare’s best, from physicians to CEOs you will hear from brilliant minds on topics ranging from value based care to the latest in healthcare tech. In a world where traditional primary care must adapt and change in order to really thrive - we believe community, supportive resources, and education are essential. So we created the Business of Primary Care.

Business of Primary Care Business of Primary Care

    • Economia

Listen for the latest news, trends, and practices in primary care. Our community is full of healthcare’s best, from physicians to CEOs you will hear from brilliant minds on topics ranging from value based care to the latest in healthcare tech. In a world where traditional primary care must adapt and change in order to really thrive - we believe community, supportive resources, and education are essential. So we created the Business of Primary Care.

    SDOH Pt. 2

    SDOH Pt. 2

    In part two of this series, Dr. Hart and Katila Farley, RN-CMOM, explore the significance of Social Drivers of Health (SDOH) and their impact on patient outcomes, highlighting the challenges of identifying and addressing social risks in healthcare. 

    We’re joined by industry experts to discuss implementing precision care that incorporates SDOH assessments into practice. We cover various aspects of SDOH, including health equity, data collection challenges, and technological solutions for improving patient care by addressing social needs such as health literacy, nutrition, and housing. Today’s discussion ultimately underscores the necessity of addressing social determinants to improve patient well-being.

    Have a question about VBC? Ask us a question for Dr. Hart & Katila Farley RN to answer on BoPC here.



    In this episode, we’re joined by:

    Craig Worland, Chief Operating Officer at Southeast Primary Care Partners. 

    You can connect with him here.



    Robert Millette, Senior Vice President, Prospect Medical Systems

    You can connect with him here.



    Olufunke Sokan (PharmD MPharm BCACP), Advanced Practice Pharmacist, University of Maryland

     You can connect with her here.



    Brian Buckley, Director, Health Equity Initiatives NCQA

    You can connect with him here.



    Episode topics:

    01:03 - The Importance of SDOH

    05:27 - Real-World Examples of Addressing SDOH

    19:32 - Integrating Behavioral Health into Primary Care

    21:11 - Addressing Social Risk

    28:34 - Closing Thoughts on SDOH and Upcoming Topics



    Learn more:

    ⁠Ask A Question⁠ 

    ⁠VBC Commonly Used Terms⁠

    ⁠VBC Drivers

    • 29 min
    SDOH Pt. 1

    SDOH Pt. 1

    Social determinants of health (SDOH) are “the conditions in the environments where people are born, live, learn, work, play, worship, and age that affect a wide range of health, functioning, and quality-of-life outcomes and risks.” In part one of our series breaking down the impact of SDOH on patient outcomes, we’re reinforcing the importance of identifying, assessing, and addressing social risks that affect patient well-being. 

    In part one of this series diving into the importance and implementation of SDOH, hosts Dr. Hart and Katila Farley, RN, and their guests cover various challenges in tracking SDOH within patient populations. They also share expert insights on implementing strategies to tackle these social risks. Discussions with guests explore the roles of health equity and the potential of technology in capturing and addressing SDOH effectively to aid in whole-person, value-based care.



    In this episode, we’re joined by:

    Natasha VanWright, Senior Vice President of Clinical Operations, Belong Health

    You can connect with her here.



    Brian Buckley, Director, Health Equity Initiatives NCQA

    You can connect with him here.



    Dr. Neechi Mosha, Senior Vice President of Growth, Clarify Health Solutions

    You can connect with him here.



    Bobbi Weber, Vice President Product Marketing and Customer Success, QliqueSoft

    You can connect with her here.



    Jordan Holland, Vice President, Value-Based Contracting, Compassus

    You can connect with him here.



    Episode topics:

    00:45 - Social Determinants on Health

    04:12 - Addressing Social Risks, Equity, and Whole Person Care

    10:29 - The Role of Health Literacy and Community Resources

    18:37 - Leveraging Technology to Address Social Determinants

    35:45 - The Power of Home Health in Understanding Social Needs



    Learn more:

    ⁠Ask A Question⁠ 

    ⁠VBC Commonly Used Terms⁠

    ⁠VBC Drivers

    • 41 min
    Infrastructure and Experience

    Infrastructure and Experience

    Physician burnout and patient satisfaction go hand in hand, but many providers and staff hesitate to implement new technology and workflows. In today’s discussion, our hosts, Dr. Hart and Katila Farley, RN, sit down with experts across the healthcare field to discuss solutions for building high-quality care infrastructure that results in exceptional patient experience —all while mitigating provider burnout. Our guests and industry leaders share their insights on building long-term relationships, utilizing telehealth services, the value of community engagement, and leveraging technology for more efficient patient care.

    Have a question about VBC? Ask us a question for Dr. Hart & Katila Farley RN to answer on BoPC here.



    In this episode, we’re joined by:

    Rick Merill, Co-Founder and President, Arrowhealth

    You can connect with him here.

    Jamie Ulmer, CEO, Healthcare Network

    Learn more about him here.

    Lisa Soroka, founding member of The Marblehead Group, LLC

    You can connect with her here.

    Wren Keber, Managing Director, Huron Consulting Group

    You can connect with him here.

    Sean Mehra, Healthtap

    You can connect with him here.

    Michelle McCormick, Millennium Physicians Group

    You can connect with her here.



    Episode Topics:

    01:01 - Patient Experience and Infrastructure

    04:00 - The Importance of Patient Experience in Value-Based Care

    04:47 - Physician-Patient Relationships

    6:14 - Exploring the Impact of Infrastructure on Healthcare Delivery

    18:57 - Enhancing Patient Care with Technology and Infrastructure 

    22:51 - Building Relationships and Trust in Healthcare

    28:12 - Beyond the Clinic Walls

    39:16 - Engagement and Adherence

    56:04 - Improving Healthcare Delivery



    Learn more:

    ⁠Ask A Question⁠ 

    ⁠VBC Commonly Used Terms⁠

    ⁠VBC Drivers

    • 56 min
    Care Coordination Pt. 3

    Care Coordination Pt. 3

    In the final installment of our 3-part series on Care Coordination, hosts Dr. Jon Hart, Katila Farley, CRN, and guests provide an in-depth look at practical examples of care coordination in real-time. We cover the importance of care coordination beyond care management—emphasizing the role of every individual involved in a patient's care journey toward improved health and well-being. Using real-world examples, we’re looking at Care Coordination in action, touching on everything from remote patient monitoring use cases, maternity care coordination, mental and behavioral health care, rural health, and hospice care to care management staff in emergency departments. 



    We also dip our toes back into the role of technology as a means to enhance care coordination, expanding on our discussions in part two of this series, the importance of integrating behavioral health into holistic care, and the challenges in coordinating care for patients with mental and physical health needs.



    Have a question about VBC? Ask us a question for Dr. Hart & Katila Farley RN to answer on BoPC here.



    In this episode, we’re joined by:



    Rick Merill, Co-Founder and President, Arrowhealth

    You can connect with him here.



    Jamie Ulmer, CEO, Healthcare Network

    Learn more about him here.



    Lisa Soroka, founding member of The Marblehead Group, LLC

    You can connect with her here.



    Sean Mehra, Healthtap

    You can connect with him here.



    Craig Worland, Chief Operating Officer at Southeast Primary Care Partners. 

    You can connect with him here.



    Robert Millette, Senior Vice President, Prospect Medical Systems

    You can connect with him here.



    Jordan Holland, Vice President, Value-Based Contracting, Compassus

    You can connect with him here.





    Episode Topics:



    04:51 - Complexities of Remote Patient Monitoring in Care Coordination

    16:22 - Challenges of Mental and Behavioral Health Coordination

    28:15 - Care Coordination in Rural Settings 

    31:29 - Exploring Hospice Care

    36:14 - Integrating Technology in Patient Care

    39:30 - Care Coordination in Emergency Departments

    46:10 - Revolutionizing Home Care with Vendor Partnerships



    Learn more:

    ⁠Ask A Question⁠ 

    ⁠VBC Commonly Used Terms⁠

    ⁠VBC Drivers

    • 59 min
    HIMSS 2024 Highlights

    HIMSS 2024 Highlights

    Join us on this special episode as we share the most striking innovations and discussions from the recent HIMSS '24 conference. Listen in as we dissect the importance of interoperability, health equity, and artificial intelligence in healthcare, and why the true measure of technology's worth is its impact on health outcomes. We also navigate through the potential of AI in addressing social drivers of health and repurposing consumer data to enhance community health strategies, underscoring how technology can transform patient care while still prioritizing the human touch.



    Have a question about VBC? Ask us a question for Dr. Hart & Katila Farley RN to answer on BoPC here.



    Episode Topics:

    (00:02) HIMSS Tech Highlights and Innovations

    (14:34) Interdisciplinary Team Approach in Healthcare

    (24:17) Advancing Health Equity Through Collaboration

    (37:44) Virtual Visits and Telemedicine Explained

    (45:40) Understanding Interoperability and Patient Journey Mapping

    (52:20) Enhancing Patient Communication With Technology

    (57:26) Improving Healthcare Communication and Interoperability

    (01:02:39) Improving Healthcare Through Technology

    (01:19:00) HIMSS Recap and Future Episodes



    Learn more:

    ⁠⁠Ask A Question⁠⁠ 

    ⁠⁠VBC Commonly Used Terms⁠⁠

    ⁠⁠VBC Drivers

    • 1h 20 min
    Care Coordination Pt. 2

    Care Coordination Pt. 2

    In this second installment of our Care Coordination series, we’re deep-diving into the value of technology and teamwork as a means to improve functionality in practices to ensure high-quality patient outcomes. We speak to leaders in the healthcare and healthcare technology space about the value of telemedicine and remote patient monitoring in creating effective high-touch patient experiences and exciting new ways healthcare tech is evolving. We also discuss the importance of closing the care loop through care continuity between traditional and non-traditional providers and the value of patient education and personalization.



    Have a question about VBC? Ask us a question for Dr. Hart & Katila Farley RN to answer on BoPC here.



    In this episode, we’re joined by:



    Andrea Hurteau,  Principal Consultant, Winston Healthcare Advisors

    You can connect with her here. 



    Natasha VanWright, Senior Vice President of Clinical Operations, Belong Health

    You can connect with her here.



    Rick Merill, Co-Founder and President, Arrowhealth

    You can connect with him here.



    Jamie Ulmer, CEO, Healthcare Network

    Learn more about him here.



    Sean Mehra, Healthtap

    You can connect with him here.



    Episode Topics:



    3:09 - Working with Community-Based Organizations

    14:03 - Communication with Care Teams

    21:17 - Increasing Patient Engagement

    31:49 - Closing the Care Loop

    36:13 - Effective Patient Communication & Education

    41:08 - Telehealth as a Care Coordination Tool

    47:51  - Liability in Remote Patient Monitoring



    Learn more:

    ⁠Ask A Question⁠ 

    ⁠VBC Commonly Used Terms⁠

    ⁠VBC Drivers

    • 52 min

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