Episode 4: Zain Ismail (Senior Consultant, Henry Ford Health System‪)‬ No Coaster Needed with Jacob McCourt

On this episode of No Coaster Needed, I sat down with Zain Ismail. Zain is a Senior Consultant, Strategic Support Services at the Henry Ford Health System in Detroit, Michigan.


Zain was named the Positive Professional Of The Year by the Leamington Chamber of Commerce in 2015 and was recently named one of Leadership Windsor/Essex (LWE) 40 Leaders Under 40 for 2018.


On the show, we talk about Zain’s first hope to be in hospitality, his "ah-ha" moment, adding impact as an intern at Leamington District Memorial Hospital, his role with the Henry Ford, the various initiatives that he works on in his downtime and all of the anecdotes in between.


If you want to follow Zain’s blog, you can do so at ZainIsmail.com. He also shares a lot of great stuff on his Twitter @IsmailZain.


Interview Notes:


1:40 Hope in hospitality
5:05 “He told you to Europe, right?”
7:19 Going to the University of Guelph, leaving...
10:37 ...and finding the Healthcare industry and the “Oprah Moment”
13:37 Interning at the Leamington District Memorial Hospital
15:42 A story that impacted Zain’s life forever
20:14 A funny story about epidurals
22:00 “I’m going back to where I was born”
25:05 Zain’s current role
25:45 What do you feel the biggest changes in health care are?
27:05 Attending the Consumer Electronics Show (CES) in Vegas
30:05 Bringing Rise Asset Development to Windsor
38:15 Hacking Health Windsor-Detroit
40:00 What is your advice for people that are trying to figure out their purpose?


Season 1 of No Coaster Needed focuses on people with ties to Windsor, Ontario.


To see updates about future No Coaster Needed shows, visit NoCoasterNeeded.com or follow me on Twitter @JacobMcCourt.