Infosys BPM Podcasts Infosys BPM

In the telecom industry, artificial intelligence (AI) has made significant strides. It has led to the development of highly personalized products, enhancing customer experiences and satisfaction. Additionally, AI optimizes fulfillment processes, resulting in more efficient service delivery and cost savings. Furthermore, AI’s role in network management includes predicting and preventing issues, ultimately improving overall network performance and reliability.

The new talent management methodology embraces a forward-looking model, emphasizing sustainable strategic growth. By consolidating talent units based on location, domain, and job level, we are in the process of creating a demand-driven approach, complemented by innovative technologies enabling us to maintain skill pools, optimize deployment, and encourage skill-based internal mobility.

Bite-sized learning is revolutionizing the landscape of e-learning, offering a more accessible and engaging approach to acquiring knowledge. With shorter, focused lessons, learners can absorb information in manageable chunks. This trend not only caters to the modern learner's busy lifestyle but also aligns with the dynamic, fast-paced nature of today's digital world.

Here is another engaging episode of Infosys BPM's podcast. Join us as Shyam Rao explores the groundbreaking applications of Generative AI, its impact on content creation, personalization, chatbots, and more.

Today, we delve into the art of achieving goals with efficiency and effectiveness through a quality-based approach. Binaya, our Head of Quality, gives us insightful tips that unveil the secrets to operational excellence and goal-oriented success.

To create a great user experience, it's crucial to understand the wants, goals, and needs of your target audience. In this podcast, Sourav discusses the creation of lasting user experiences in the Fintech world.