ODD Owtcomes Owtcome

The journey to explore the complex nature of outcomes continues! We're on a mission to discover empowering outcomes that can inspire people and businesses to better define their own relationships to change. The topic of this discussion concerns outcome delivery - what does it take to deliver outcomes to your customers in a world where the pressure to deliver fast clashes with delivering what matters.


The guest of the day is Alexandra Matei, a super talented product designer and founder of ACT (Arthritis Curved Tableware), producing flexible handle cutlery that aims to help people with mobility problems to be able to eat alone.

To deliver outcomes truly means to think of the customer at every stage of the product design. Easier said than done; nonetheless, it's possible to do so when passion comes from an authentic space of creation.

Thank you for listening, and stay tuned for more episodes!

The journey to explore the complex nature of outcomes continues! The topic of this episode concerns the role of outcomes in product design. The guest of the day is Radu Vucea who's been on an impressive career path for the past 20 years. He's now dedicating his experience and skills into running ixperi, a digital product design studio, and Mento Design Academy, an outcome-led UX Bootcamp helping learners gain valuable experience and get hired in the field of design.

Some of the lessons learned Radu shared highlight the importance of finding a balance. A theme that permeates outcome-led approaches. It takes a broader view to build your skills not only on the technical side of things, but also building that clarity and confidence to articulate what you stand for and why it matters to you.

That's yet another skill we must strive to acquire as we move towards outcome-based approaches.


Thank you for listening, and stay tuned for more episodes!

On the theme of "Empowering Outcomes", the topic of today is the business impact of outcome-led approaches and what it means to move from product-selling to outcome-based selling. The guest who will be joining us for this episode is Elly Domene, the Global Vice-President of Customer Success at Mangata Networks, with an amazing track record as an international customer experience awards winner and a relentless passion in transforming CX in the communication industry to enable experiences that make a difference for customers, partners and employees.



On today's episode, Elly is shedding some light over the unspoken rule for nurturing outcomes and how does one get a feel for outcomes.



Thank you for listening, and stay tuned for more episodes as we uncover the complexity of nurturing outcomes!

This is ODD Owtcomes Season 2! 

The episode today will introduce the theme of the season "Empowering Outcomes" with a focus on defining outcomes and the impact their understanding has on people and businesses. 

- What is an outcome? 

- How do businesses become outcome-driven? 

- And how can we create valuable outcomes? 

I asked Matt Ji to join me and offer a piece of his mind to discuss a bit more in-depth the implications of all these questions. As the season unfolds, we will continue to tackle different facets, but for now, we want to take it step by step. 

Thank you for listening and stay tuned for new episodes!

Hello and welcome to season two of ODD Owtcomes! The theme of the season will be "Empowering Outcomes," and together with our guests, we will uncover blind spots and share experiences that bring into focus the value of outcomes in business success. In Strategic Design, we don't only seek solutions to problems; outcomes are what we strive for. We look beyond the immediate application and simulate scenarios that can open the opportunity landscape for new applications, innovation, and a better sense of collaboration.

Thank you for listening, and I hope you join us on the path to unraveling outcomes and keep an eye on our upcoming episodes! 

Welcome to a new episode of ODD Owtcomes! 
The Cloud is perhaps one of the most volatile and shapeshifting spaces when it comes to the applications and the possibilities it can open for creatives, businesses, and digital problem-solvers. It is truly difficult to imagine technological innovation without the potential cloud spaces enable. But my latest conversations led me to find out that there's so much more to Cloud than technology. Gogontle Lynnette Monnaatlala, the Talent and Learning Lead at Spectrum Analytics, challenges how deep our understanding of cloud culture goes, beyond words and into a culture of practice:
"Innovation does not always come from reinventing the wheel but rather comes from seeing things as they are, capitalizing on what you can get from what has already been done, and using that in your own context."(Gogontle Lynnette Monnaatlala)
Enjoy listening in!