The Emergence of Automation in Legal Modern Business Operations

On this week’s episode, host Seth Colaner welcomes Nicole Tineo, Legal Technology Advisory Services Manager US of Quinn Emanuel Urquhart & Sullivan, LLP. Nicole talks about how automation in the legal industry has evolved from the early days of using custom code and basic platforms like SharePoint to today's no-code tools that make automation more accessible.

Key Takeaways:

(02:23) The process of requirements gathering and understanding workflow logic remains unchanged; what’s new is the tools and technology. 
(03:11) New low-code tools make automation more accessible without coding skills.
(07:37) Jobs change but they don't disappear; people can grow into new, more strategic roles.
(09:38) AI lacks human creativity; it augments but doesn't replace roles.
(13:24) Overcoming resistance to change with empathy, patience and understanding.
(18:45) Ask questions even if you know the answer.

Resources Mentioned:

Nicole Tineo - https://www.linkedin.com/in/nicole-tineo-ceds-rca-55936a101/
Quinn Emanuel Urquhart & Sullivan, LLP - https://www.linkedin.com/company/quinn-emanuel/
Quinn Emanuel Homepage - https://www.quinnemanuel.com/





This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.




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