The History and Importance of User Fees ORFA Facility Focus

In this weeks podcast, ORFA’s Technical Director discusses recreational user fees. The current Hockey Canada saga includes the use of registration (user) fees for something their members deemed inappropriate. User fees are always a sensitive topic. Historically, the industry has not taken a business approach to setting these necessary fees and the result is a lack of ongoing investment in the facilities. Finding a balance between the user and non-user who are often both paying every time a re...