Hire The Smile Oculus Insights

In this episode, Katie and Mike discuss simple strategies to help your practice stand out to job seekers – from how to write an engaging job posting to ways to ensure that your unique culture shines through the entire recruitment process. We also speak to Lee Baker from Veterinary Education Today about the excellent content we can look forward to at the VET Toronto Conference at the end of October. 
Writing the Perfect Job Ad
Pay Applicants for Job Interviews
Ways To Make Your Company Stand Out To Job Seekers
Attract Talent

In this episode Katie and Mike talk about ways that leaders and managers can use communication, transparency and empathy to help maintain employee engagement and trust during an economic recession. This episode’s listener question asks how to set up and maintain personal boundaries when the boss expects after-hours client and colleague communication.
Links:
Managing Employees During Downturn
Supporting Employees In The Workplace
Lead Through Tough Times
3 Ways Leaders Prevent Ab Economic Recession From Becoming A Trust Recession
3 Steps To Prepare For The Engagement Recession

Katie and Mike define Quiet Quitting and debate whether it’s truly a new phenomenon or not. They go over the factors that seem to contribute to this new form of disengagement and talk about some strategies practices can employ to address it. This week’s Listener Question asks an excellent question about how to make a practice’s Core Values more “live” and relevant to employees’ day-to-day work lives.
Is Quiet Quitting A Response To Quiet Firing?
Why Quiet Quitting Is Nothing New 

Do you know what your employees are thinking and feeling about how they are doing in their roles? When was the last time you delivered some genuine appreciation or maybe tackled some constructive feedback? Are you finding it challenging to make time for formal performance reviews? What if there was one simple trick to making all your feedback dreams come true?
In this episode, Mike and Katie talk about the benefits of two-way feedback and delve into the different types of one-on-one check-in meetings. We also answer a listener question related to how practice owners can deal with the challenges and burnout relating to practice ownership. 
Articles Mentioned:
Why People Crave Feedback and Why We’re Afraid to Give it
Want Fewer Employees to Quit? Listen to Them
Give Feedback Like a Coach
How to Conduct Stay Interviews

In this episode, Dr. Mike Pownall and Katie Ardeline discuss mentorship in veterinary practice from defining what a mentor is, the benefits of having one and what qualities make a good mentor.
Articles Mentioned:
How Doctors Can Be Better Mentors
Physician Mentorship: Why It’s Important, and How to Find and Sustain Relationships - NEJM Career Center Resources
Don’t Let Mentoring Burn You Out

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Oculus colleague, Dr. Rob Kieboom. Together they discuss the importance of finding the right candidate for your veterinary team and different employment processes.