Zoho My Business Marc Cerniglia

In this episode, I talk with Michael Trow about Workflow Rules within CRM. The whole point of automation is to remove manual work from your day-to-day tasks and simplify your business.Listen to this episode for examples of how we use workflow rules within our businesses and the anatomy behind the scenes. Walkthrough of Workflow rules - 3:30Examples 5:19Anatomy of workflow rules 17:24Automating Tasks  43:40Webhooks & Functions - 47:18

On this episode, we talk about Zoho Cliq, Zoho's messaging app. We cover a variety of topics such as internal and external messaging, video calls, integrations, and much more! 3:33 - Usage of Cliq4:08 - External Communication6:14 - Can you be a free user?10:30 - Internal Communication12:18 - Chat vs Email 14:21 - Video & Audio Calls 16:54 - Channels 21:03 - Muting 22:30 - Status23:25 - Remote Work28:50 - CRM Integration 40:00 - Mobile App ...

This episode, with Michael Trow, walks through a bunch of features that are about to come out or just did come out. At the end of the episode, we have some insider information about future rumored features! Listed below are the time markers of each feature we talk about so you can jump around in the episode to what interests you!Activity Module Changes: 4:10Canvas: 13:00Call Automation & Custom Fields: 18:44Macros: 25:19MarketingHub Name Change & Summary: 28:59Rumored Fea...

If you currently have a website or you are in the process of building one, this episode is for you! There are so many different things to think through, such as where do you want to build your forms and how do you want to integrate them with Zoho? Take a listen as I talk with Michael Trow about his experience and expertise.

This episode is all about SalesIQ; Zoho's chat and analytics tools. If you have any interest in a chat feature for your website, or you want tools to better help you track your website visitors and engage with them better, this episode is for you!

We are back! On this episode, we focus on Zoho Partners and all the benefits they can serve you and your business.  Special guest, Michael Trow, speaks to us about what it means to be a Zoho Partner; which includes exploring Zoho apps, consulting for what fits best with your business, and some technical support. Later in the episode, we talk about specific examples of how Michael has helped my business and how he can help yours.