6 episodes
Learning Podcast Khellz Miranda
-
- Education
Soft skills booster
-
-
-
Forced circumstance eligibility - JA
A special podcast presentation from Quality Team
-
Forced circumstance eligibility - EN
A special podcast presentation from Quality Team.
-
Writing email with empathy
Customer service by email has many benefits. The downside of email, however, is that there’s so much missing information. In this episode we're going to learn on how to improve our email writing skills.
-
Dealing with difficult customer
When you work in customer service, figuring out how to deal with difficult customers is part of the job — but it can also be
the hardest part of the job. As humans, we’re hardwired to care about others. That’s what customer service is about, right?