35 min
77. FWRD- Customer Loyalty in the Digital Age Jason Harris FWRD: An EasyCare Podcast
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- Automotive
You won't want to miss Corey Smith and guest Jason Harris talk all about customer loyalty. Jason discusses his experience in the automotive industry and how customer loyalty has evolved with digital transformation. He mentions the importance of communication tools like email and live chat in building relationships with customers.
Jason emphasizes that personalization is crucial for fostering loyalty and
suggests optimizing marketing strategies to make customers feel known.
Tune into more episodes of FWRD: An EasyCare Podcast for the latest insight in the industry with experts in the field!
You won't want to miss Corey Smith and guest Jason Harris talk all about customer loyalty. Jason discusses his experience in the automotive industry and how customer loyalty has evolved with digital transformation. He mentions the importance of communication tools like email and live chat in building relationships with customers.
Jason emphasizes that personalization is crucial for fostering loyalty and
suggests optimizing marketing strategies to make customers feel known.
Tune into more episodes of FWRD: An EasyCare Podcast for the latest insight in the industry with experts in the field!
35 min