Quick Tips: Visual Focus Lead & Follow

Send Fan Mail by Text!Your lead and follow coaching tip for today is Visual focus. In most Western contexts, eye contact signals to the other person that you are paying attention to them. A lack of eye contact can signal the opposite: disconnection, dismissal, or disinterest. Just think about the last time you tried to share information or ask a question of someone who was looking at their screen, at their phone, or out the window. You may have had to repeat yourself because they literal...