33分

#17: Changing the Way We Look at HR with Traci Galligan Talent Matters

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Traci Galligan is a mentor in a lot of ways. As Senior VP of Human Resources at a large insurance firm, she has years of experience learning and growing into her role. You wear a lot of hats when you work in HR, and Traci is breaking down all the roles she’s played and how she got there to help all of us find the right talent we need in the HR department.

Many of our listeners have questions about HR: When should I hire a full-time HR position? Which certifications are valuable and relevant? What roles should the HR department play in my business?

For Traci, she sees HR as a business partner. And not just a business partner for the executives and top-tier management, but a partner for every employee, from the bottom to the top. While certifications can set someone apart on a resume, it will be the interpersonal skills and compassion that make for a truly talented HR leader.

It is up to HR professionals to build relationships and earn trust among the employees ahead of running the day-to-day operations. The goal is to create and/or improve workplace culture, and this perspective has changed the way Traci recruits and trains new hires. She discusses the biggest changes she’s seen in the recruitment process over the past couple of years and shares how she looks for talent.

Traci seeks out those with the hard skills, experience, and certification, but she’s also looking for influencers with leadership skills and the emotional intelligence to tap into an employee’s needs and goals within the company. The top three things Traci looks for is someone who can:


Coach
Learn
and Listen to their coworkers.

There are so many new ways to manage and inspire your employees, and the pandemic has created some interesting opportunities for leaders to get clever with how they create and maintain their culture while working from home. You can’t force people to do what you want them to do, so tune in now to hear how Traci meets employees on their level to create a talented workplace environment that builds on everyone’s success.

Traci Galligan is a mentor in a lot of ways. As Senior VP of Human Resources at a large insurance firm, she has years of experience learning and growing into her role. You wear a lot of hats when you work in HR, and Traci is breaking down all the roles she’s played and how she got there to help all of us find the right talent we need in the HR department.

Many of our listeners have questions about HR: When should I hire a full-time HR position? Which certifications are valuable and relevant? What roles should the HR department play in my business?

For Traci, she sees HR as a business partner. And not just a business partner for the executives and top-tier management, but a partner for every employee, from the bottom to the top. While certifications can set someone apart on a resume, it will be the interpersonal skills and compassion that make for a truly talented HR leader.

It is up to HR professionals to build relationships and earn trust among the employees ahead of running the day-to-day operations. The goal is to create and/or improve workplace culture, and this perspective has changed the way Traci recruits and trains new hires. She discusses the biggest changes she’s seen in the recruitment process over the past couple of years and shares how she looks for talent.

Traci seeks out those with the hard skills, experience, and certification, but she’s also looking for influencers with leadership skills and the emotional intelligence to tap into an employee’s needs and goals within the company. The top three things Traci looks for is someone who can:


Coach
Learn
and Listen to their coworkers.

There are so many new ways to manage and inspire your employees, and the pandemic has created some interesting opportunities for leaders to get clever with how they create and maintain their culture while working from home. You can’t force people to do what you want them to do, so tune in now to hear how Traci meets employees on their level to create a talented workplace environment that builds on everyone’s success.

33分