#249: Challenging conversation? Follow these principles‪.‬ The Thoughtful Leader Podcast with Ben Brearley

Many people are looking for one thing: a perfect way to have a challenging conversation without people getting upset or saying the wrong thing.
Unfortunately, this doesn’t exist, and a challenging conversation will always be uncomfortable!
In this episode, I take a look at some principles to apply to challenging conversations, instead of focusing on the perfect preparation or process.
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Show Links:
Crucial Conversations Course. Crucial Conversations Book. Difficult Conversations Book. Thoughtful Leader Difficult Conversations eBook. Build Empathy With the Iceberg Model. Thoughtful Leader Podcast #214: Self-interest is a trust destroyer. Article: Why Building Trust Is Better Than Authority.