Hire and Empower with Molly McGrath Molly McGrath

In this episode, Molly tackles the pervasive and potentially harmful belief that employees will never care as much about your business as you do. She challenges those in law firm leadership, to reconsider this notion and cultivate a culture of trust and empowerment in their teams.
 
Key Takeaways:
Empowering Belief: Employees can and do care about your business as much as you do, which is a foundational truth for sustainable business growth. Cultural Shift: To build trust and let go of micromanagement, it's essential to shift the workplace culture to one that recognizes and appreciates employees' commitment.
Active Engagement: Molly urges leaders to engage in open dialogue with team members to better understand their role and contributions to the firm's success.
Mindset Matters: The belief that employees don't care may be rooted in leaders' lack of trust or fear of letting go, which needs to be addressed for the firm to progress.
Transforming Mindsets: By changing the narrative around employee investment, leaders can foster an environment where every team member is motivated to contribute actively to the firm's goals.
 
Quote for the Show: "Your employees tell me they feel like they care about the business more than you do." - Molly McGrath
 
Links
Website: https://hiringandempowering.com/
Facebook: https://www.facebook.com/hiringandempowering
LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
The Estate Planning and Elder Law Marketing Summit – https://estateandelderlawsummit.com/event-details
 
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/afrSS1dxVvY

In this episode, Molly takes a deep dive into the concept of growth in a law firm setting beyond the traditional financial perspective. She starts the conversation on growth, redefining what growth means on a personal, departmental, and practice area level. She stresses the importance of aligning growth with not just financial gains but also with internal processes and the empowerment of team members.
 
Key Takeaways:
 
Growth should be multifaceted, encompassing personal development, process optimization, and team empowerment, not just financial success. Consistently measure and track growth in various areas of your business, acknowledging both improvements and setbacks as part of the growth process.
Delegating tasks and embracing role specialization can significantly increase efficiency and allow attorneys to focus on higher-value activities.
Having metrics, reporting, and analytics in place, even if they initially reveal areas of concern, is part of growing and allows for more informed business decisions.
Encouraging a team-oriented approach to growth fosters an environment where employees feel invested and are motivated to ask powerful, business-driving questions.
Quote for the Show: "Get clear and measure every single week... We're looking at the progress, not measuring from a place of perfection." - Molly McGrath
 
Links
Website: https://hiringandempowering.com/
Facebook: https://www.facebook.com/hiringandempowering
LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
The Estate Planning and Elder Law Marketing Summit – https://estateandelderlawsummit.com/event-details
 
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/5Lqf2SDo92Y

In this episode, Molly addresses the challenges faced by estate planning and elder law attorneys. She emphasizes the importance of having a systematic follow-up process, closing the room effectively, and implementing an annual maintenance program. 
 
Key Takeaways:
 
A "non-attorney salesperson" has a critical role to alleviate the attorney's workload and enable growth. Implementation of an annual maintenance program is proposed as a solution to create consistent revenue and allow for firm investments.
A strategic day-and-a-half-long shutdown for law firms will help refocus their goals and operational procedures.
Quote for the Show: "Give yourself the gift of shutting down your law firm, bringing your team and solving this once and for all in a day and a half." - Molly McGrath
 
Links
Website: https://hiringandempowering.com/
Facebook: https://www.facebook.com/hiringandempowering
LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
The Estate Planning and Elder Law Marketing Summit – https://estateandelderlawsummit.com/event-details  
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/GLj80Bvj4cA

In this episode, Molly is joined by Donna Kendrick, a financial services expert with a special passion for assisting widows in managing their financial lives during and after the life-altering loss of a spouse. The discussion delves into Donna's personal journey from widowhood to financial advisor, her published book for navigating the complexities of widowhood, and her unique eight-week course designed to support individuals through this challenging time. 
 
Key Takeaways:
Preparation and prior conversations about estate planning are crucial to avoid unnecessary stress and anxiety during times of loss. Donna's book "A Guide to Widowhood" provides valuable insights and practical steps for those dealing with the immediate aftermath of losing a spouse. Financial advisors and estate attorneys can work collaboratively to support clients, both pre- and post-transition, with clear communication and empathy. Donna's eight-week course and personal document locator checklist can empower individuals during times of great emotional and financial upheaval. Quote for the Show: "Sometimes you can learn more about the values of your client and where they want life to go by just listening." - Donna Kendrick
 
Links
Sephton Financial Website: https://sephtonfinancial.com
Widow & Wisdom Website: https://www.widow-wisdom.com Facebook: https://www.facebook.com/widowandwisdom
LinkedIn: https://www.linkedin.com/in/donna-kendrick/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
 
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/Yj8Wsj8IZ4k

In this episode, Molly is joined by Randa Prendergast, Attorney Whisperer®️ and a pioneer in the realm of legal software and independent contractor staffing. Randa's innovative approach to law firm efficiency provides listeners with a vivid exploration of optimizing legal practices through strategic staffing and process improvements. She shares her journey from being a full-time in-office paralegal to starting mrsjunlegal.com, a firm entrenched in legal tech setup and remote paralegal placement. 
 
Key Takeaways:
Emphasize the efficiency of remote work and intentional weekly meetings to improve law firm processes. The importance of a billing process in law firms and how a remote billing clerk can alleviate emotional stress associated with client invoicing. An insight into Randa's business model, which places a premium on remote 1099 paralegal staffing and process and billing systems. Regular billing is vital for consistent cash flow and serves as a touchpoint for client communication. Quote for the Show: "We're not going to talk about how to do a task. We're just going to identify what task we're on, what's on the calendar, where the billing is." - Randa Prendergast
 
Links
Website: https://www.mrsjunelegal.com/
Facebook: https://www.facebook.com/attorneywhisperer
LinkedIn: https://www.linkedin.com/in/attorneywhisperer/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
 
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/rJIGdK0U0_o
 

In this episode, Molly unveils the imperative of establishing a client care subscription model in the personal service industry. With her experience and passion, she provides a roadmap on how to build and sell VIP programs that transform one-time clients into lifelong patrons of your law firm.
 
Key Takeaways:
 
Client care subscription models can turn satisfied clients into lifetime clients by providing VIP access and continuous service. Monthly or annual subscription models create predictable, residual income streams for law firms. Subscription models enhance firm differentiation, client loyalty, and market presence. Quote for the Show: "Your clients are begging for a way to become a lifetime client of yours." - Molly McGrath
 
Links
The Estate Planning and Elder Law Marketing Summit - https://estateandelderlawsummit.com Website: https://hiringandempowering.com/
Facebook: https://www.facebook.com/hiringandempowering
LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
 
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/yJI1IiartrY