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This week we welcomed Seth Harrison the Executive Director of Actionable Insights for a discussion on scoping and billing restoration projects. Actionable has built a product that helps ensure restoration contractors get all the money they deserve. Don’t leave money on the table! LEARN MORE on IAQ Radio+.
After learning the ins and outs of claims settlement as a project manager/program estimator, Harrison joined Actionable Insights in 2017 to co-author a 3000+ page book of Xactimate invoicing templates. As an Xactimate Certified Trainer and Matterport Certified Trainer, Harrison has traveled the country to help estimators and adjusters adopt remote/centralized job processes to improve industry efficiency and reduce claims friction. With our newest and most impactful resource yet, the Actionable Xactimate Profile which provides live estimating guidance while you work, Harrison works to ensure all property insurance professionals have access to the resources and tools that will help them love what they do.

Prof. J. David Miller has focused his research on mycotoxins and damp buildings and health for the last 40 years first at Agriculture Canada and then at Carleton University in Ottawa.
Dr. Miller has published over 370 papers on fungi and fungal toxins and has co-written 10 books on the public health aspects of exposures to fungi and fungal toxins, and has several patents. Miller has served on many national and international committees on the regulation of mycotoxins as well as on mold and dampness in the built environment. This includes on the American Academy of Allergy Asthma & Immunology committee that produced practice parameters for environmental allergens. He was chief editor of the American Industrial Hygiene Association “Green Book” (2008, 2020) and “Field Guide” (1996, 2005) that lay out guidelines for addressing mold and dampness in public buildings. He drafted several chapters of the recent ACGIH Bioaerosols guidelines, second edition.
In 2013, Miller was elected as a Fellow of the American Industrial Hygiene Association. In 2021, he received the inaugural Philip R. Morey award from the ACGIH for contributions to bioaerosol guidance.

Mark Springer is a highly regarded and experienced President/CEO skilled in successfully expanding a multi-location residential and commercial services company across a broad geographical region. Mark has a demonstrated ability to drive market-leading performance, dynamic growth, and profitability. He grew his company from 1 to 7 profitable locations through several acquisitions and greenfield growth. He led the acquisition of the company by private equity in 2020, positioning it as the platform company for FLEET Response, which surged from $20mm to over $150mm in less than 18 months.
Mark is renowned for exceptional leadership capabilities, adept strategic planning, and consistently delivering outstanding results through the oversight and guidance of high-performing teams. He is recognized as President of a prestigious international organization in the property restoration industry, further validating leadership skills. Mark authored the influential publication "Our Greatest Need," which served as a catalyst for industry-wide transformation within the Global Property Restoration Industry. Mark has been a central force in driving greater cohesion and collaboration across this challenging industry.
Mark lives in Bozeman, Montana with his wife of 25 years, Angie. He is a proud father of 5 daughters and one granddaughter, and he is an active community member

Mr. Havics is an Honors graduate from Georgia Institute of Technology with a Bachelor’s Degree in Mechanical Engineering. He is a Certified Industrial Hygienist (CIH), and a registered Professional Engineer (PE) with over 35 years of experience in environmental, health and safety, building science, and materials science consulting. He is a limited lecturer at Purdue University.  He was formerly adjunct faculty at for both IU School of Medicine and IUPUI...
Dr. Cheri Marcham is an Associate Professor and Program Chair for the Master of Science in Occupational Safety Management degree program at Embry-Riddle Aeronautical University. She is a CIH, CSP, a CHMM, and a Fellow of AIHA. She holds a B.S. in Biology from Arizona State University, and an M.S. and Ph.D. from the University of Oklahoma Health Sciences Center Department of Occupational and Environmental Health...
Jack Springston has over 36 years’ experience in industrial hygiene and occupational health. He has been a Certified Industrial Hygienist (CIH) since 1993, and is one of less than 50 active CIHs who also hold a sub-specialty certificate in Indoor Environmental Quality (IEQ). He has also been a Certified Safety Professional since 1999. Jack currently is a technical consultant and subject matter expert for Atlas Technical Consultants in New York City and Long Island...

Brad Prezant, MBA, MSPH, CIH, COH, CAQP is an evidence-based public health scientist with a background in epidemiology, occupational health & hygiene, and ergonomics. He provides expert witness support for litigation involving indoor air quality including mold, wildfire, and other issues impacting the built environment. Until the company was sold in 2007, he operated Prezant Associates, Inc. in Seattle, providing consulting, training, and laboratory services for 20+ years. He is currently Principal Consultant at PREZANT Environmental in Melbourne, Australia. After migrating to New Zealand in 2008, Mr. Prezant spent 3 years at Massey University researching a variety of occupational health issues including solvent exposure to auto body painters, fumigant and VOC exposures from shipping containers, and dust exposures to woodworkers. He previously was Chief Editor of AIHA’s first edition of Recognition, Evaluation, and Control of Indoor Mold, an author of several other standard of care documents, and is the Past Vice President for Practice of ISIAQ (International Society of Indoor Air Quality & Climate). He is involved in a wide variety of indoor air quality and occupational health issues, from indoor moisture and mold to ventilation, traditional IH exposure assessment, and infection transmission indoors. He recently managed the hotel quarantine program in Victoria, Australia.
Russ Crutcher is the Owner and Principal Analyst for Microlab Northwest since 1978. Mr. Crutcher Graduated from the University of Washington in Physical Anthropology with Minors in Chemistry, Physics, and Mathematics. He also went to graduate school in Civil Engineering. He taught the Optical Properties of Materials for the Engineering College of the University of Washington for 8 years and has taught classes in environmental microscopy since 1976. In addition to his lab experience Russ was a Visiting Scholar to Imperial College in London, 1985 and 1987, a crime scene investigator for 3 years, a NASA Principal Investigator for 3 years identifying contaminants and their sources on the surfaces of satellites returned from orbit and Lead Engineer for Boeing’s Analytical Engineering Group for 29 years. He also teaches a class on Identification of Combustion Particles for McCrone Research Institute and has published over 100 papers on the Analysis of Environmental Particles using light microscopy.

Larry Sloan has served as CEO of the American Industrial Hygiene Association (AIHA) since October 2016.Prior to this, he served as CEO for seven years at SOCMA, a trade association representing the interests of the US specialty chemical industry.  Larry started his non-profit career at the Adhesive and Sealant Council, a trade association representing adhesive and sealant manufacturers, and was promoted to his first CEO role there in January 2005. He led this group for five years.
 
Larry began his career as a chemical engineer at Air Products and later worked for Nalco Chemical Company in marketing, manufacturing, and sales capacities. Larry earned a BS degree in chemical engineering from the University of Pennsylvania and later graduated from Northwestern University’s Kellogg Graduate School of Management where he earned his MBA.
 
For more than 20 years Larry has been an active member of the American Society of Association Executives (ASAE).  In 2006, he earned his Certified Association Executive (CAE) credential, and in 2021 he was appointed a Fellow (FASAE).  He currently serves as a mentor under their Young Professionals and Ready Me professional skills development programs.
 
He has spoken at various non-profit community events over the years, hosted by ASAE, CESSE (Council of Engineering and Scientific Society Executives), and others.  He currently serves as a member of the CESSE Board of Directors.
 
Prior volunteer leadership roles include serving on the ASAE Research Committee (elected chair in 2020); as a board member (chair in 2012) of the National Association of Manufacturers Council of Manufacturing Associations; and as a board member of the Chemical Educational Foundation.