Used Car Dealer Podcast Used Car Dealer Podcast

In this episode of the Used Car Dealer Podcast, Zach talks with Mike Trudeau, EVP of Business Development at Montway Auto Transport. They'll cover the impact of digital retail on auto transport, the benefits of Montway's M.A.P system for dealerships, how Montway is shaping the future of automotive logistics, and much more!

Some of the questions asked on the podcast include:

Q) How did you start in the automotive industry?
Q) What role does Montway Auto Transport play for dealers?
Q) What dealership logistics trends have you noticed?
Q) Can you explain Montway's M.A.P system?
Q) What are the standout features of the M.A.P. update?
Q) How does Montway guarantee safe and reliable vehicle transport?
Q) What does the future hold for automotive logistics and Montway's role?
Q) How is digital retail, with more consumers buying cars online, impacting the transportation and logistics landscape?
Q) What lessons has Montway learned from its growth to a leading transport company?
Q) Do you have a memorable story of Montway helping a dealer in need?
Q) What's next for Montway in 2024?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/montway-auto-2024
Learn More about Montway - www.montway.com 

In this episode of the Used Car Dealer Podcast, Zach interviews Kanchana Sundaram, Senior Director of Product and Innovation at  Experian. They discuss how Experian's tech, especially Fraud Protect, is revolutionizing the fight against fraud in the auto industry, the future of auto industry fraud prevention, and Experian's role in safeguarding dealerships and customers.
Some of the questions asked on the podcast include:

Q) How did you start your career in the automotive industry?
Q) How has online car buying increased fraud risks for dealers, and what are the current trends?
Q) What are the key features of Experian's Fraud Protect and its market uniqueness?
Q) How does Fraud Protect use AI for fraud detection, and what alerts do dealers get?
Q) With fraud losses rising, what fraud types are common in the auto industry, and how does Fraud Protect combat them?
Q) How does Fraud Protect balance fraud prevention with a smooth customer experience?
Q) What privacy and security measures does Fraud Protect have for customer data?
Q) How does Fraud Protect adjust to online vs. in-person sales challenges?
Q) How do dealers without Fraud Protect fight fraud?
Q) Can you share a success story where Fraud Protect significantly cut fraud losses?
Q) What future fraud trends and Fraud Protect enhancements are expected?
Q) How does Experian's service suite enhance Fraud Protect's fraud prevention and data management?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/kanchana-experian

In this episode of the Used Car Dealer Podcast, Zach interviews Luke Lunkenheimer, an inspiring trainer in the automotive industry and owner of a multi-rooftop used car dealership group. Luke's journey from a past of addiction and prison to the cover of Used Car Dealer Magazine as a successful car dealer is nothing short of remarkable. Zach delves into Luke's transformative journey, discussing how he overcame the stigma of his past, the unique strategies that set Luke's dealerships apart, and the impact of training on sales. This conversation is a deep dive into the resilience and entrepreneurial spirit that defines Luke Lunkenheimer.

Some of the questions asked include:

Q) Can you summarize your journey from addiction and prison to successful car dealership owner?
Q) How did you overcome the stigma of being a felon and rebuild your professional life?
Q) How has your family's history in car dealing influenced your business approach?
Q) Could you describe the current scale and evolution of your dealership operations?
Q) What key lessons from prison have shaped your business and personal life?
Q) What unique strategies differentiate your dealerships in the competitive used car market?
Q) How have online platforms and digital marketing changed your sales strategy?
Q) What are your biggest challenges in inventory management and how do you address them?
Q) Can you elaborate on how you maintain ethical practices in your business?
Q) What advice would you give to someone in the car business struggling with addiction or major setbacks?
Q) What are your future goals for your auto business and personal endeavors in 2024?
Q) Can you tell us about your new sales training venture, 'Paid 2 Persuade' (https://training.paid2persuade.com) and its impact?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/luke-lunkenheimer-2024

In this episode of the Used Car Dealer Podcast, Zach interviews Jeremy Robb, Senior Director of Economic and Industry Insights at Cox Automotive. They delve into the dynamic shifts in the automotive market, focusing on the trends and challenges of 2023, the evolving landscape of used vehicle values, the critical role of data in decision-making within the industry, and 2024 predictions. 
Some of the questions asked include:
Q) What sparked your interest in the automotive industry and led to your career there?
Q) Reflecting on 2023, what were some unexpected developments in the automotive market?
Q) Could you discuss the latest trends in used vehicle values from the Manheim Market Insights?
Q) What role do you foresee for data in automotive industry decision-making, and how is Cox Automotive aiding dealers in this area?
Q) With your experience at Nissan and Cox Automotive, how do you approach forecasting in the dynamic automotive sector?
Q) How is the recent economic climate impacting auto loan defaults and repossessions?
Q) How is the focus on EV batteries and technology influencing the traditional used car market?
Q) What advice would you give to used car dealers for optimizing inventory and managing customer price expectations?
Q) Based on current trends, what are your predictions for the used car market in 2024?
Q) What advice would you offer to dealers to navigate the current economic and industry challenges in 2024?
Q) Looking ahead, what are some key developments at Cox Automotive that dealers should be excited about in 2024?
Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast 
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/jeremy-robb-2024

In this episode of the Used Car Dealer Podcast, Zach sits down with Matt Watson, a very successful serial entrepreneur in the software space and co-founder of Vin Solutions CRM (Acq. Autotrader/Cox Automotive). They discuss the evolution of automotive retail, the impact of EV technology and direct sales model, and the unique approach to identifying and capitalizing on new business opportunities in the tech world.

Some of the questions asked include:

Q) Can you briefly describe your journey from working at Sears in your early 20s to co-founding Vin Solutions CRM and its sale to Cox Automotive for over $130M?

Q) What was the specific problem for car dealers that sparked the early development of Vin Solutions, and how did the solution evolve?

Q) From your experience with Vin Solutions, how did you observe car dealers' approaches to marketing and customer outreach differ from other industries?

Q) How did you overcome the challenges of raising venture capital for Vin Solutions, given its location outside major tech hubs and the market's initial misunderstanding of dealers' software needs?

Q) With your new venture, At Capacity, targeting the home services space, what similar challenges do you see between car dealers and home service providers?

Q) As an early adopter of EVs and multiple Tesla purchases, what are your thoughts on the current state of charging networks, EV service, and Tesla's direct-to-consumer sales strategy?

Q) Given your extensive experience in automotive CRM and dealership solutions, how do you envision the future of automotive retail, especially regarding technology and customer data?

Q) Throughout your entrepreneurial career, what key factors do you consider when deciding to pursue a new business idea, and how do you assess its potential success?

Q) From a CTO's perspective, what are your thoughts on the AI hype and developments in 2023, and what do you foresee for AI in 2024?

Q) Can you briefly discuss the growth of Full Scale in the Philippines, particularly your experience starting it and scaling up to over 300 developers?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/matt-watson-2024

In this episode of the Used Car Dealer Podcast, Zach is joined by Amir Hever, CEO and Co-founder of UVeye . They discuss the story behind UVeye's cutting-edge automatic vehicle inspection technology, explore how AI is shaping customer experience, and the pivotal role of innovation in redefining transparency and trust in dealerships.

Some of the questions asked include:

Q) Can you briefly describe UVeye and the reasons behind its founding?

Q) How has UVeye's product changed since its inception in 2016?

Q) How do dealers and OEMs react differently to your product?

Q) How can AI and data increase transparency and rebuild trust in dealerships?

Q) Why is the customer experience declining and how can AI improve it and workplace efficiency?

Q) Why do some still use the "Penny Check," and what modern tools can dealers adopt for improvement? (Can you also explain what "Penny Check" means?)

Q) What makes UVeye's use of AI unique in the auto industry?

Q) Which upcoming trends in the automotive industry, like Autonomous Tech or EVs, excite you the most?

Q) Can you share any upcoming developments from UVeye for 2023 and early 2024?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - Interview with Amir Hever, CEO of UVeye: Pioneering MRI for Vehicles (sellyautomotive.com)