Within the Trenches Code 7 Podcast Network

Ep 552 features Reyna, an Emergency Specialist 1 with Aurora 911 out of Colorado. 
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Episode topics –
Reyna's journey into public safety and criminal justice
The challenges of working early morning shifts
Handling emotionally intense 911 calls
The complexity of translating emergency calls
Unexpected moments with family members calling in emergencies
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 551 features Carlynn, 911 Professional and Engagement Strategist with FirstWatch. 
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Learn more about FirstWatch - Web
Episode topics –
The importance of standardized questions and procedures in dispatching.
Personal stories of challenging calls and their emotional impact.
How First Watch software aids dispatch centers by automating tasks and analyzing call data.
The significance of accreditation as a center of excellence in emergency dispatch.
Strategies for maintaining professional boundaries and fostering trust within dispatch teams.
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 550 features Jenessa, Level 3 - 911 Professional out of St. George Communications, Utah. 
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Episode topics –
Training, unexpected calls, and personal growth insights from almost 15 years in the field are explored
The importance of staying calm and compassionate in high-pressure situations is highlighted
Jenessa shares her journey into public safety and the overwhelming nature of starting as a dispatcher
She discusses distressing 911 calls and heartwarming moments of guiding parents through delivering babies
Jenessa recounts performing CPR on a collapsed man during a 5k race
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 549 features Jonathan, TC CTO, with Johnston County, NC. 
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Episode topics –
The emotional toll of a significant 911 call that changed Jonathan's perspective
The importance of supportive family and coworkers in dispatch work
Navigating the transition between different dispatch roles
The intensity and unpredictability of dispatch work
The journey of personal growth and leaving a positive legacy in the field
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 548 features #IAM911 stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.
Sponsored by
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Episode topics –
Child's tragic passing and creation of a memorial room
Emotional toll of handling a call about a deceased 13-year-old
Saving a 17-day-old baby who wasn't breathing
Encountering a hysterical caller after a suicide attempt
Dealing with the trauma of officers being shot at a domestic violence scene
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 547 features Cat, 911 Communications Supervisor at Riverside County Sheriff's Department, CA. 
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
How Cat's unexpected journey into public safety began and her initial impressions of the dispatcher's role.
The rigorous hiring process for 911 dispatchers and what it takes to become a certified training officer.
The emotional ride of taking life-altering emergency calls and the coping mechanisms dispatchers use.
Cat's harrowing experience with a suicidal caller and the profound impact it had on her.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.