24 min

Employee Performance vs. Company Values: A Manager’s Dilemma Cold Call

    • Management

As we celebrate the five-year anniversary of Cold Call, we welcome a special guest, Harvard Business School Dean Nitin Nohria to discuss the classic case, “Rob Parson at Morgan Stanley.” The case poses a complex dilemma: should Morgan Stanley promote a high performer who lacks interpersonal skills and brushes off company values? More subtly, the case also encourages reflection about the accountability of managers in an employee’s performance.

As we celebrate the five-year anniversary of Cold Call, we welcome a special guest, Harvard Business School Dean Nitin Nohria to discuss the classic case, “Rob Parson at Morgan Stanley.” The case poses a complex dilemma: should Morgan Stanley promote a high performer who lacks interpersonal skills and brushes off company values? More subtly, the case also encourages reflection about the accountability of managers in an employee’s performance.

24 min

More by Harvard Business Review

HBR IdeaCast
Harvard Business Review
Women at Work
Harvard Business Review
Coaching Real Leaders
HBR Presents / Muriel Wilkins
Cold Call
HBR Presents / Brian Kenny
After Hours
TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee
Azeem Azhar's Exponential View
HBR Presents / Azeem Azhar