Feefo Spotlight Feefo
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- Business
Shining a light on everything customer experience, from the latest technology and insight, to real customer success stories.
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Sustainability in Retail | Episode 14
In this episode, Feefo’s Nicola Renshaw is joined by Lisa Whalley-Smith from Ecoegg, Karen Waddilove from Amara Living and Merryn Chilcott from BAM Bamboo Clothing to discuss changing consumer attitudes toward sustainability, the issue of 'greenwashing' and how businesses can measure their sustainability success.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputati...
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Travel: Avis and the Institute of Travel & Tourism | Episode 13
In this episode, Feefo’s Nicola Renshaw is joined by Steven Freudmann from the Institute of Travel & Tourism (ITT) and Stig Williams from Avis Budget Group to discuss the travel trends they're seeing emerging right now and what they think the future of travel could look like.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for...
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Travel: Elegant Resorts, CV Villas and Hoburne Holidays | Episode 12
In this episode, Feefo’s Nicola Renshaw is joined by Lisa Fitzell from Elegant Resorts, Pete Brudenell from CV Villas and Gary Gough from Hoburne Holidays to discuss how they've had to adapt to survive (and thrive) during the pandemic.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com
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Customer Spotlight: Kia | Episode 11
In this episode, Feefo’s Nicola Renshaw is joined by Kim Wiggins from Kia to discuss the future of the automotive industry and the role Kia and their customers are playing in shaping it.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com
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Customer Spotlight: Impact Factory | Episode 10
In this episode, Feefo’s Nicola Renshaw is joined by Jo Ellen Grzyb from Impact Factory to learn how listening closely to their customers helped them successfully transition their training business online during a challenging 2020. Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com
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Customer Spotlight: TheVeganKind | Episode 09
In this episode, Feefo’s Nicola Renshaw is joined by co-founder of TheVeganKind, Scott McCulloch, to talk about how important customer feedback has been to the growth of their online business. Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com