#supportVAkids VA Division of Child Support

This is the seventh episode in our vCHAMPS series of the #SupportVAKids podcast! The vCHAMPS project is well underway as Virginia DCSE forges ahead with the vCHAMPS project, our ambitious endeavor to creating a modernized child support case management system. In this episode, you will hear from Michelle Franco, the newly appointed Program Operations Director with a wealth of experience in child support services. Michelle will offer her unique insights into the project’s progress and discuss how these transformative changes are set to empower our caseworkers with enhanced efficiency. This leap forward promises to free up valuable time, allowing our dedicated team to focus on what they do best: supporting and uplifting Virginia’s families.

This is the sixth episode in the vCHAMPS series of the #SupportVAKids podcast, including a special crossover with the SAVES project! No matter what lens you look at this episode through, it is one you don’t want to miss. Hear from Tammi Jordan, as she shares her perspective of both the vCHAMPS and the SAVES projects, her experience with Virginia DCSE, and what she is most excited about as we embark on this epic journey to a modernized child support system.

Welcome back to the fifth episode in our vCHAMPS project series on the #SupportVAKids podcast! The vCHAMPS project is well underway as Virginia DCSE works to create a modernized child support case management system. Hear from two members of the Organizational Change Management team, as they share an overview of the project, what their roles looks like, and provide a refresher on the background work that has already been done on this epic journey to a modernized system.

Welcome back to the fourth episode in our vCHAMPS project series on the #SupportVAKids podcast! The vCHAMPS project is well underway as Virginia DCSE works to create a modernized child support case management system. Hear from two members of the Human Centered Design team, as they share an overview of the project, what their role looks like, and remind us to trust the process, keep a human-centered approach when building our new system, and to also remain optimistic as we embark on this epic journey to a modernized system.

Welcome back to the third episode in our vCHAMPS project series on the #supportvakids podcast! The vCHAMPS project is well underway as Virginia DCSE works to create a modernized child support case management system. Hear from two product owners, Therea Coleman and Taneisha Taliferro, as they share an overview of the project, what their roles look like, and what an exciting time this is for Virginia, as we begin this epic journey to a modernized system.

Welcome back to the second episode in our vCHAMPS project series on the #supportvakids podcast! The vCHAMPS project is well underway as Virginia DCSE works to create a modernized child support case management system. Hear from Subject Matter Expert (SME), Angela Grady, as she shares an overview of the project, what her role looks like, and reminds us to focus on progress not perfection as we begin this epic journey to a modernized system.