Lost in the Woods

What we cover:

• Settle in place (freeze): When doing less is smarter—especially if the team lacks context/authority and needs to raise the alarm instead of improvising fixes.
• Chase shortcuts: Shortcuts can be smart… or overconfidence. The key move is testing whether the “road” is actually where you think it is (with examples like Spotify’s bet on podcasts).
• Follow the first visible path: The obvious option isn’t always the best one—so the real job is making multiple paths visible before choosing.
• Use your own navigation (intuition/taste): Judgment matters, but not as a replacement for evidence—especially when your “compass” and what you observe conflict.
• Retrace your steps: When you’re drifting, go back to what used to work—principles, quality practices, and discovery habits as built-in feedback loops.

Team prompt to try:
If your team is “lost” right now, which pattern are you defaulting to—and what’s the smallest move you can make this week to get oriented (escalate, test a shortcut, map options, validate intuition with evidence, or retrace to a principle)?

Resources & Links:

• Follow Teresa Torres: https://ProductTalk.org
• Follow Petra Wille: https://Petra-Wille.com

Mentioned in the episode:

• Lost Person Behavior: A Search and Rescue Guide on Where to Look - for Land, Air and Water
• Robert J. Koester
• Examples referenced: Xerox, Nokia, Kodak, Volkswagen emissions scandal, Spotify podcasts, large-org tooling contexts like Oracle and SAP
• Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes
• KPI Trees: How to Bridge the Gap Between Customer Behavior, Product Metrics, and Company Goals
• Let's Read Continuous Discovery Habits Together (January 2026) for Continuous Discovery Habits (and the idea of habits as feedback loops)
• Shifting from Outputs to Outcomes: Why It Matters and How to Get Started