2 min

Service Desk Analyst - Customer Satisfaction Training ByteSize Project Management - insights, interviews and expertise

    • Self-Improvement

Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification

Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification

2 min