EMOTE & THINK Julian Jencquel

There comes a time when the behavior of parties in a conflict disturbingly resemble that of Cronus, known for having ruled with an iron fist and displaying severely disloyal character traits.

Empathy is the big thing, the magic cure for all the misery in the corporate world. Is it really? Let us have a closer look.

In a polarized society, conflicts are imported into homes and workplaces. When handled properly, they provide an opportunity for progress.

Often we are at a loss when trying to identify the root cause of a conflict. That is because we are looking in the wrong place, as if wearing the wrong eyeglasses. It is actually quite frequent, especially in today's environment, that conflict is imported from the collective scene into the micro environment of family or workplace. In this episode we look at the current situation in the world, before we explore solutions next week.

When positions are entrenched and all blame is attributed to the other person, you may want to take a shortcut in the process to avoid long-winded, tedious justifications. Here is an exercise that can be done in a few minutes and considerably fast-forward the conflict resolution.

Sometimes, less is more. Here is a very simple coaching technique that is extremely powerful in low-intensity conflicts. It allows parties to distance themselves from the emotionally trying present and imagine what things could look like in the future. There are few things to keep in mind, though. Here it is a nutshell.