에피소드 72개

Topics and issues for technical writers. Improve your technical communication role. Empower users with better documentation.

I'd Rather Be Writing Tom Johnson

    • 과학 기술

Topics and issues for technical writers. Improve your technical communication role. Empower users with better documentation.

    Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles

    Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles

    How is the role of the technical writer evolving? It seems we're moving away from writing and more towards other roles, such as reviewer/convener, user champion, editor, publisher, and promoter. However, it's difficult to gauge change, especially across different job categories. In some scenarios, writing might never have been why we were hired.

    • 26분
    Podcast: Users as producers of knowledge — conversation with Nupoor Ranade about how tech writer roles are changing

    Podcast: Users as producers of knowledge — conversation with Nupoor Ranade about how tech writer roles are changing

    How can users shape and influence the documentation you're producing? In this podcast, I chat with Nupoor Ranade, PhD candidate at North Carolina State University, about how the roles of technical writers are changing. Instead of writers authoring content for passive users, users are actively directing and shaping the knowledge that writers produce. In this podcast, we look at ways docs-as-code workflows are facilitating that shift in roles. This podcast is more of a conversation, where I first ask Nupoor a series of questions, and then she asks me questions. There's also a transcript of the podcast.

    • 50분
    Webinar recording: How Trends in API Documentation Differ from other Tech Comm Trends

    Webinar recording: How Trends in API Documentation Differ from other Tech Comm Trends

    I recently gave a webinar on trends in developer docs to the STC Washington DC chapter on March 12, 2020. In this presentation, I presented the results and analysis of my . A recording and audio file is available below.

    • 59분
    Introduction to API documentation - Recording from Los Angeles API documentation workshop

    Introduction to API documentation - Recording from Los Angeles API documentation workshop

    In January I gave an , and I recorded the first section of the workshop. This section provides an introduction to APIs, including an overview of APIs, the API doc market, info about API popularity, how to submit requests through Postman, and other trends. The recording is available as both a video/audio or standalone audio.

    • 1 hrs 28분
    Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson

    Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson

    I recently chatted with Anders Svensson about how Paligo, a cloud-based CCMS, is filling a niche in the CCMS market for complex documentation needs. Complex documentation refers to documentation with multiple product variants, versions, languages, audiences, and more. In these scenarios, content re-use and scalability become more challenging. Paligo is filling a need for documentation teams that have grown beyond their help authoring tools and need the more robust support that a component content management system (CCMS) offers but without the price tag and implementation timeline.

    • 51분
    Podcast with Andrew Davis: Hiring API doc writers -- an inside look at fixing broken processes

    Podcast with Andrew Davis: Hiring API doc writers -- an inside look at fixing broken processes

    I recently chatted with , a recruiter for API documentation positions in the San Francisco Bay area, about why it's so difficult to hire technical writers for developer documentation roles. Andrew has more experience and knowledge with developer doc jobs, companies, and recruiting processes than nearly anyone else in the tech comm industry. He actually helped me find my first dev doc job when I transitioned to California years ago. Andrew's company is called . In this interview, Andrew provides an inside look at fixing broken processes around hiring.

    • 55분

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