Dental All-Stars - Dentistry Business Podcast All-Star Dental Academy

Alex Nottingham JD MBA discusses Marketing Mistake #2: targeting everyone leads to reaching no one. Refine your audience for optimal outcomes.
Resources:
Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Alex Nottingham and Katherine Eitel Belt discuss the importance of courageous conversations. They explore the reasons why people avoid these conversations and the skills needed to navigate them effectively. Katherine introduces the ARCH framework for courageous conversations and more! 
 
Resources:
Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Motivational Moments with Eric Vickery: Keys to effective case presentation, Part 2 – using open-ended questions, getting three ‘yeses’ and avoiding pressure sales.
Resources:
All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

The conversation discusses the first marketing mistake, which is doing what everyone else is doing. It highlights the poor results that come from following the crowd and not standing out. The subtopics covered include not marketing at all, not tracking marketing, not providing great customer service, not training the team, having a know-it-all mentality, and fear of taking action. The conversation emphasizes the importance of evaluating and improving marketing strategies, answering the phone properly, and learning from companies that excel in customer service.

Resources:
Dental Practice Growth Webinar 

Heather Nottingham discusses the challenges in dental hiring, emphasizing the benefits of outsourcing to specialists for quality candidates and efficiency. 
Resources:
All-Star’s Hiring ServicePractice Growth Summit 2024Dental Practice Growth Webinar 

Motivational Moments with Eric Vickery: Keys to effective case presentation, Part 1 - start with the patient's why, address conditions & consequences.
Resources:
All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar