The Modern CPA Success Show Summit Virtual CFO by Anders

Adam and Tom welcome to the show Chris Papin, Founder and Owner of Papin CPA. Chris
discusses his multifaceted role as a lawyer, CPA, and insurance producer. They discuss the importance of scoping, setting boundaries, and guiding clients through next steps. The episode covers the challenges of defining boundaries in advisory services, managing client expectations, and handling scope creep. Chris emphasizes the need for clear communication, strategic decision-making, and adaptability to clients' changing needs. The conversation concludes with the nuances of client relationships, the importance of onboarding, and the impact of economic changes on client services.

Jeff Bartsch, founding communication strategist at Story Greenlight, joins Adam and Tom to discuss the power of storytelling in the accounting industry. Jeff emphasizes the importance of human connection through strategic communication. He explains how storytelling is not just about creating narratives but a powerful tool that helps to connect with clients and translate financial data into meaningful insights for growth. The episode highlights the transformational impact of effective communication on client relationships and business growth.

Tom and Adam explore the concept of financial storytelling with Soufyan Hamid, Founder and CEO of SouFBP. They discuss the importance of transforming financial data into engaging narratives to drive decision-making and the challenges finance professionals face in adopting this approach. Soufyan shares his methodology for crafting effective financial stories, emphasizing the need for clear messaging, engaging visuals, and audience-tailored presentations.

John Scott, Anders CPAs + Advisors Partner, Tax, and Virtual CFO, joins Tom and Adam, to discuss Summit Virtual CFO’s services for the legal industry and John’s recently launched book, "Judicial Dollars and Cents.” They discuss John's background, the unique financial aspects of law firms, and the importance of data and metrics in scaling businesses. John explains the benefits of specialized financial services for law firms and stresses the importance of understanding cash needs, managing cash flow, and aligning partner compensation with firm goals.

Adam and Tom welcome Martin Moll, President of Cadencia, to discuss the concept of nearshoring in Mexico for accounting firms. They explore Martin's transition from law to accounting and his experiences with establishing nearshore operations in Guadalajara, Mexico—highlighting the city's educated workforce and cultural fit. The episode covers the advantages of nearshoring vs. offshoring, such as reduced language barriers, better technology integration, and alignment of time zones.

Tom and Adam discuss the critical role of onboarding in accounting firms. They highlight the necessity of a structured approach to make a strong initial impression on new clients. Adam advocates for setting explicit expectations and developing a systematic onboarding procedure, while Tom details activities like accounting and advisory discovery. They explore the contributions of project management and client success managers in streamlining the onboarding experience. The conversation also covers the importance of continuously refining the onboarding process to ensure client contentment, underlining its influence on enduring client relationships and the firm's prosperity.