Tech on Toast, The Hospitality Tech Podcast Chris Fletcher

I am thrilled to announce the latest episode of the Tech On Toast podcast featuring Conor Sheridan, the founder and CEO of Nori. In this episode, Conor shares some incredible insights into the world of hospitality tech and how Nori is revolutionizing the industry. Here are three key takeaways from our conversation:

1. Focus on Impactful Technology

Conor emphasises the importance of technology that directly impacts the bottom line of businesses. Nori's mission is to deliver profit increases for their partners, ultimately enabling them to run more successful and profitable operations. By focusing on financial impact, Nori is setting a new standard in the industry.

2. AI as a Game Changer

The discussion around AI in the hospitality industry is evolving rapidly. Conor highlights how AI can be a powerful tool when used strategically to enhance operational efficiency, reduce costs, and drive profitability. Nori's approach to AI is centered around specific use cases and solving real problems for their partners, making it a game changer in the industry.

3. Global Expansion and Localisation

As Nori expands its reach globally, Conor discusses the importance of understanding the nuances of different markets while maintaining a centralized operational approach. By focusing on building deeper relationships and driving impact in each region, Nori is paving the way for consistent success across various countries and regions.

If you're looking to streamline your restaurant operations, increase profitability, and leverage cutting-edge technology, Nori is the partner you need. Reach out to Conor and his team at Nori to explore how their innovative solutions can transform your business.

Listen to the full episode for more insights and inspiration from Conor Sheridan on the Tech On Toast podcast. Don't miss out on this valuable conversation that could revolutionize your approach to hospitality tech!

#TechOnToast #HospitalityTech #Innovation #AI #Profitability #GlobalExpansion #PodcastEpisode #NoriCEO #ConorSheridan

I am thrilled to announce the latest bonus episode of the Tech On Toast podcast, powered by Dojo is now live! In this episode, I had the pleasure of chatting with Brendan Kelly, Head of Projects at JKS Restaurants. We delved into the world of technology, project management, and business growth in the hospitality industry. Here are three key takeaways from our insightful conversation:

1. Embracing Change Management and Project Management

Brendan highlighted the importance of not only project management but also change management in implementing new technologies within a business. He emphasised the need for a holistic strategy that involves all team members and stakeholders to ensure successful tech rollouts. By constantly refining and asking the question, "Will this make us better?" businesses can drive continuous improvement and growth.

2. Leveraging Project Management Software

The discussion touched upon the benefits of using project management software like Notion to streamline operations, enhance communication, and centralise information. Brendan shared how Notion has transformed their project management processes, providing a flexible and collaborative platform for their teams to work efficiently and effectively.

3. Building Strong Relationships with Tech Providers

Brendan emphasised the importance of maintaining close relationships with tech providers post-implementation. Regular check-ins, feedback sessions, and open communication channels help address pain points, drive improvements, and ensure that the technology aligns with the business goals. By fostering strong partnerships with tech providers, businesses can maximise the value of their tech stack and drive innovation.

If you're interested in learning more about navigating the intersection of technology and hospitality, I highly recommend tuning in to the full episode. Brendan's insights and experiences offer valuable lessons for businesses looking to leverage technology for growth and success.

Let's continue the conversation in the comments! What are your thoughts on the role of technology in driving business growth? Share your insights below. 🚀 #TechOnToast #BusinessGrowth #HospitalityTech #PodcastEpisode #TechInnovation

I am thrilled to announce the latest episode of the Tech On Toast podcast is now live, and it's a must-listen for anyone in the hospitality industry.



In this episode, we dive into the crucial topic of shift patterns and retention in the industry, featuring insightful discussions with industry experts Rebecca Billingsley from Planday and Kris Hall, the founder of the Burnt Chef Project.

Here are three key takeaways from this enlightening episode:


Mental Health Awareness and Support: The episode sheds light on the alarming statistic that 85% of hospitality employees have experienced symptoms of poor mental health in the past year. Kris from the Burnt Chef Project emphasizes the importance of initiating conversations around mental health and providing resources for support to prevent crises.


Advanced Shift Planning: Rebekah from Plan Day highlights the impact of advanced shift planning on employee retention. By planning schedules weeks in advance and incorporating employee preferences, businesses can create a more conducive work-life balance for their staff, leading to increased productivity and reduced turnover rates.


Innovative Industry Practices: The episode showcases examples of industry leaders like Luke Holder at Limewood Hotel and The Ninth, who have implemented forward-thinking strategies such as three-month rota planning and labor redeployment to enhance operational efficiency and employee satisfaction.



This episode serves as a wake-up call for the industry to prioritise employee well-being, embrace modern shift planning practices, and adopt innovative approaches to workforce management.

Don't miss out on these valuable insights! Tune in to the full episode on the Tech On Toast podcast to learn more about revolutionising shift patterns and retention in the hospitality sector.

#TechOnToast #HospitalityIndustry #EmployeeWellbeing #ShiftPlanning #RetentionStrategies

Exciting news - a new episode of the Tech On Toast podcast is out now! In this episode, I had the pleasure of chatting with the talented and charismatic Paul Kirk, the exec chef at Mission Mars. We delved into some fascinating insights about the hospitality tech industry and the unique dynamics of kitchen operations. Here are three key takeaways from our conversation:

Embracing Hospitality Tech: Paul shared his experiences with implementing technology in the kitchen, highlighting the importance of finding a balance between efficiency and maintaining the human touch. From using e-learning platforms to digital stocktaking tools like Peckish, the kitchen environment is evolving to streamline operations while preserving the camaraderie among team members.

Communication is Key: Despite the integration of tech tools like QSR screens for ticket management, Paul emphasized the significance of effective communication in the kitchen. The screens enhance efficiency but do not replace the essential interactions and coordination among team members. The blend of technology and human interaction is crucial for a successful kitchen operation.

Building a Strong Team Culture: Paul's insights shed light on the unique camaraderie and loyalty that kitchens foster. The kitchen environment thrives on teamwork, mutual respect, and a shared passion for creating exceptional culinary experiences. By focusing on building a strong team culture, kitchens can achieve operational excellence and deliver outstanding service to customers.

If you're interested in learning more about the intersection of hospitality and technology, this episode is a must-listen! Connect with Paul Kirk on Instagram for a glimpse into his culinary world and the exciting developments at Mission Mars. And if you're in the hospitality industry or looking to join a dynamic team, check out the opportunities at Albert Schloss - where great food, banter, and innovation come together.

Tune in to the Tech On Toast podcast to hear the full conversation with Paul Kirk and gain valuable insights into the evolving landscape of hospitality tech. Let's toast to the future of tech in the kitchen! 🍞🔥

#TechOnToast #HospitalityTech #KitchenCulture #Teamwork #Innovation #PodcastEpisode #NewEpisodeAlert

n this week's episode of Tech On Toast, we had the pleasure of hosting Darryl Bate, co-founder of A2H Solutions. Darryl shared his journey from working in hospitality and recruitment to launching his own venture, which aims to revolutionise the recruitment landscape with innovative tech solutions.

Darryl discussed the challenges and transformations in the recruitment industry, especially in hospitality and care sectors. He highlighted how A2H Solutions helps businesses streamline their recruitment processes through a unified platform that not only distributes job postings efficiently but also provides crucial data analytics to optimise recruitment strategies.

We delved into the specifics of how A2H Solutions integrates with various systems to provide transparency and control over recruitment expenditures, making it easier for companies to manage their hiring processes more effectively. Darryl also touched on the importance of diversity and inclusion in recruitment, and how his platform helps companies reach a broader, more diverse candidate pool.

The conversation also covered the personal side of entrepreneurship, with Darryl sharing insights into the challenges and rewards of starting a business, and the importance of work-life balance.

Listeners looking to modernise their recruitment processes or seeking insights on starting a tech-based solution in the recruitment industry will find this episode particularly enlightening. Darryl's passion and innovative approach to solving traditional recruitment challenges are truly inspiring.

For more details on A2H Solutions and to see how they can help your business, Darryl encourages reaching out directly through their website or connecting with current users of their system.

Stay tuned for more insightful discussions on Tech On Toast, where we explore the cutting edge of technology in various industries.

I'm delighted to announce the latest episode of the Tech On Toast podcast featuring Ian Chambers, founder and CEO of App4. In this episode, we explored some intriguing insights into the hospitality tech industry and the future of customer ordering solutions. Here are three key takeaways from our discussion with Ian:

1. The Rise of QR Code and Self-Service Kiosks

Ian highlighted the significant move towards QR code ordering and self-service kiosks within the hospitality sector. The convenience and control afforded by these technologies have led to a marked increase in order values and customer engagement. The example of the Book Cafe adopting kiosks and QR codes, resulting in a 20% uplift in order values, underscores the effectiveness of these solutions.

2. The Importance of Data and Personalisation

Ian emphasised the crucial role of data in enhancing customer experiences and fostering loyalty. Through data analytics and personalisation, businesses can tailor their offerings, implement loyalty schemes, and ensure a cohesive brand experience across various channels. The capacity to analyse customer behaviour and preferences is vital for maintaining a competitive edge in the hospitality landscape.

3. Best-of-Breed vs All-in-One Solutions

Our discussion on best-of-breed solutions versus all-in-one platforms illuminated the importance of selecting the appropriate technology stack for your business. While all-in-one solutions may suffice for smaller enterprises, larger organisations can benefit from integrating specialised solutions such as App4 for customer ordering, Hubrise for data aggregation, and Deliverect for delivery management. Striking the right balance between consolidation and specialisation is crucial for optimising operations.

If you're keen to learn more about the evolving landscape of hospitality tech and how App4 is transforming customer ordering experiences, be sure to listen to the full episode on the Tech On Toast podcast.

Feel free to contact Ian Chambers and the App4 team for any queries or to discuss how their solutions can enhance your hospitality business.

#TechOnToast #HospitalityTech #CustomerExperience #QRCode #Kiosks #DataAnalytics #Personalisation #TechSolutions #PodcastEpisode #LinkedInCommunity

Can't wait to hear your thoughts on this insightful episode! 🚀🔥