Daon Podcast Series Daon Podcast Series

In Episode 3 of Daon’s Thought Leaders Corner, we speak with Greg Krasnov, Founder & CEO of Tonik, the first digital-only bank in the Philippines. In this episode, Mr. Krasnov discusses how Tonik is reshaping the banking industry in the Philippines, by focusing on making the customer experience as seamless as possible with remote onboarding and creating specific products that resonate with the local culture including a unique savings feature called Group Stash. 

In Episode 15 in the Daon Podcast Series, Ari Schuler, Daon's Vice President of Emerging Industries, explains how Daon marries identity technologies and personal health attributes to help lead businesses and organizations toward a faster, safer reopening.

 

In Episode 14 in the Daon Podcast Series, Daon's Technical Architects, Paul Kenny and Ronan Hickey, discuss the latest on FIDO2 including Apple's move to add Touch ID and Face ID to the web with Safari 14 and the use of "discoverable credentials" for usernameless and passwordless customer flows. 

In Episode 13 in the Daon Podcast Series, John Duggan, Daon’s SVP SE Asia & ANZ, talks digital onboarding, including customer trends and demands across various market sectors and geographies, and COVID-19’s acceleration of digital services. 

In Episode 2 of Daon’s new Thought Leaders Corner, we speak with Rana Bhattacharya, CTO of Atom bank, the UK’s first app-only bank and the first to use face and voice biometrics. Rana gives us a preview of Atom’s new banking platform, shares some lessons learned, and explains how his bank is supporting employees, customers, and community members during COVID-19.

In this twelfth episode in the Daon Podcast Series, Jason Beloncik, Head of Solutions, Americas, deconstructs the current reality of customer experiences in the contact center and explains how, specifically, online-inspired technologies can dramatically improve those experiences, stop caller fraud, and save millions in the process.