34 episodes

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

McKinsey on Consumer and Retail McKinsey Retail & Consumer Goods

    • Business

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

    Luxury retail is about ‘emotions, not transactions’

    Luxury retail is about ‘emotions, not transactions’

    How to curate the customer experience for the luxury consumer

    • 21 min
    How product design can yield ‘triple wins’: Growth, margin, and sustainability

    How product design can yield ‘triple wins’: Growth, margin, and sustainability

    A new approach to consumer-centric innovation

    • 23 min
    The art and science of reducing retail shrink

    The art and science of reducing retail shrink

    What shrink means and what to do about it

    • 23 min
    Holiday shopping in 2023: ‘It started early and will end late’

    Holiday shopping in 2023: ‘It started early and will end late’

    When and how US consumers will shop this holiday season

    • 24 min
    How to do a ‘retail reset’: Priorities for retail leaders

    How to do a ‘retail reset’: Priorities for retail leaders

    Must-dos for the retailer of the future

    • 28 min
    Consumers are spending on sustainable consumer goods: Highlights from new research

    Consumers are spending on sustainable consumer goods: Highlights from new research

    Findings from 5 years of US sales data

    • 25 min

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